REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Heathrow has announced plans to invest £1.3 billion in infrastructure in 2026, enhancing CX and operational efficiency. Plans include a revamp of Terminal 4, a new dedicated baggage system for Terminal 2, and much more.
Dallas Fort Worth International Airport is planning 14 new retail and dining locations across multiple terminals, as part of its $12 billion capital improvement plan – DFW Forward – showcasing the ‘Best of Texas’.
Delta One Check-In – an exclusive space to check-in, drop bags and relax – is being expanded at every U.S. hub offering Delta One service. These elevated spaces feature premium design and high-touch service.
The renovated Lufthansa Lounge has opened at Stuttgart Airport, featuring a barista coffee bar, various multi-comfort zones, areas for eating, working and relaxing, as well as retreats for more privacy.
Changi Airport Group has opened an immersive exhibition where visitors can discover the vision, design, and innovations behind the upcoming Terminal 5 through interactive displays and experiential zones.
Turkish Airlines has opened a new lounge at Edinburgh Airport – the carrier’s first in Europe outside its Istanbul hub. The lounge offers a premium experience with an open buffet, a luxury relaxation area, and more.
Sydney Airport has welcomed the opening of local favourite Maggio’s – the first brand to begin trading as part of the T3 domestic terminal’s major redevelopment for “a new standard of food and dining experience”.
With the end of 2025 fast approaching, here Future Travel Experience highlights some of our most popular original content from each of the last 12 months – from robotics and AI to inflight innovation, and much more.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Plaza Premium Group has opened its inaugural Plaza Premium First Lounge in Europe at Fiumicino Airport’s Terminal 1. The aim is to offer service excellence, comfort, local identity, and a personalised airport experience.
Austin-Bergstrom International Airport has completed a new Outbound Baggage Handling System, enhancing efficiency in a major upgrade to baggage processing as part of the ‘Journey With AUS Expansion Program’.
In spring 2026, Air France will open a new lounge, promoting the French art of hospitality, located in Terminal 4 at Heathrow Airport. The new lounge aims to guarantee customers “a haven of tranquillity and refinement”.
Lufthansa Group has inaugurated an extensively modernised Premium Check-in Area in Terminal 1 at Frankfurt Airport, which is designed to combine “comfort, efficiency, and personalised service at the highest level”.
Melbourne Airport is to install more than 70 next-generation Amadeus Seamless Bag Drop S7 Air and S7 Air Hybrid units as part of its drive to provide a seamless experience for travellers, with increased accessibility.
Zurich Airport has begun installing state-of-the-art CT technology at its security checkpoint. The aim is to simplify the process for passengers, improve the working environment for employees, and increase capacity.
Qantas is opening a new lounge at Auckland Airport, providing “more space and premium facilities”. The lounge has capacity for more than 370 customers across dedicated zones for dining, relaxing and working.
Oakland San Francisco Bay Airport is partnering with Oakland Public Library to bring free reading resources to travellers. Passengers can access ebooks, audiobooks, and digital magazines through the Libby app.
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