REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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London Gatwick is partnering in a new economic powerhouse – the Gatwick Region Airport Economic Zone – to help showcase the region and its strengths to investors and developers from around the world.
Swissport has partnered with Aurrigo International to conduct its first-ever global pilot of autonomous ground handling technologies at Zurich Airport. The aim of the initiative is to enhance safety, efficiency and sustainability.
Manchester Airport has opened a brand-new security hall in Terminal 2, featuring the latest technology for an enhanced CX. It is a major milestone as its 10-year, £1.3 billion transformation programme nears completion.
Dallas Fort Worth International Airport has announced new shopping and dining concepts, including local Texas brands and some exciting firsts among U.S. airports. There are 20 new concessions in total.
Manchester Airport is partnering with a sensory support charity to enhance the airport experience for deaf and hearing-impaired travellers. More than 100 airport colleagues have signed up for a British Sign Language course.
Alaska Airlines Director of Innovation Bernadette Berger unveiled a transformative new vision for airport gate experiences in a compelling keynote at the FTE World Innovation Summit on 15 May 2025.
In this interview, Eric Pateman, Chief Experience Officer, Vancouver Airport Authority, discusses building a robust strategy that enhances the passenger journey while also driving non-aeronautical revenues.
Changi Airport Group has held a groundbreaking ceremony for the new Terminal 5 – a mega terminal that will see extensive automation powered by innovative tech for a personalised customer experience.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Orlando International Airport is rolling out Enhanced Passenger Processing – a cutting-edge biometric system developed with U.S. CBP to streamline passenger arrivals and enhance travel efficiency.
Austin-Bergstrom International Airport (AUS) has started a new key project as part of its Journey With AUS Expansion Program. The Atrium Infill Project will increase space for passenger processing functions.
New AI-driven research from Adoreboard has uncovered a critical ‘emotional experience gap’ at America’s busiest airports, putting $695 million in annual revenue at risk due to poor passenger experiences.
Manchester Airport has announced a major investment in Terminal 3, which will free-up space and improve CX. The project will remodel the entrance to the terminal, the security hall and the departure lounge.
King Abdulaziz International Airport (KAIA), Jeddah, has partnered with SSP to introduce a range of food & beverage brands. The carefully selected suite of brands tailors the mix to the KAIA passenger profile.
Belfast International Airport has inaugurated phase one of its £100m five-year investment programme, with a terminal extension, immersive new duty free experience, and enhancements to the arrivals CX.
JFK Millennium Partners has previewed the innovative operations and unique guest experiences that will define the new $4.2 billion Terminal 6, as it promises “to deliver an extraordinary experience”.
Changi Airport Group has announced the award of contracts for substructure and airside infrastructure works at Changi Airport’s Terminal 5. Construction of T5 will start in the first half of 2025.
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