Hamad Airport has unveiled its new Concourses D and E – the final phase of its transformation journey. The new concourses introduce cutting-edge technology, including self-boarding systems, for an enhanced CX.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Hamad Airport has unveiled its new Concourses D and E – the final phase of its transformation journey. The new concourses introduce cutting-edge technology, including self-boarding systems, for an enhanced CX.
Aeroporti di Roma is implementing cutting-edge technology from Be My Eyes to further enhance accessibility for blind and low-vision passengers, as it aims to provide an inclusive, seamless customer experience.
VINCI Airports has inaugurated major modernisation and extension works at Kansai International Airport ahead of Osaka Expo 2025, with a focus on elevating the passenger experience using innovative tech.
Liverpool John Lennon Airport is completing the latest phase of passenger improvements with a new Aspire Executive Lounge. A two-tiered offer will include classic Aspire facilities and the Luxe by Aspire.
Minneapolis-St. Paul International Airport has launched the next phase of its $305 million Concourse G expansion. The project, which is scheduled to be completed in 2028, will “greatly enhance CX”.
Leeds Bradford Airport has shared a preview of its transformative £100 million terminal expansion, which is scheduled to be completed in summer 2025 delivering “a modern, comfortable airport experience”.
Eindhoven Airport has welcomed the opening of a Privium ExpressLounge. The lounge is equipped with a call and work booth and various business facilities to enhance the airport experience.
International Airlines Group (IAG) has launched a new corporate venturing arm – IAGi Ventures – with plans to invest up to €200 million over the next five years in high-potential startups and scaleups.
KLM has integrated the Apple AirTag location feature to digitally support baggage tracking. Customers can securely share the location of their AirTag or Find My network accessory for an enhanced CX.
John C. Munro Hamilton International Airport has started work on its multi-million-dollar terminal enhancement project. The development will modernise the terminal experience for a smoother journey.
In part 2 of our comprehensive focus on Generative AI, Alaska Airlines, VINCI Airports – Aéroports de Lyon, Turkish Airlines, Berlin Brandenburg Airport and Amazon Web Services share how it is poised to transform CX.
Tampa International Airport has opened a new security screening checkpoint in a major upgrade for Airside E. The checkpoint features the latest screening technology and provides a modernised CX.
Vantage Group has launched Vantage Futures, a corporate venture initiative that has already made its first investment in Opfyx, an AI-enabled software suite being piloted at JFK Airport’s Terminal 7.
Aer Lingus has joined the global Hidden Disabilities Sunflower program as it aims to provide greater assurance to customers with non-visible disabilities during their travels for an inclusive, seamless experience.
Edinburgh Airport is implementing Veovo’s curb-to-flight flow management. This will provide a comprehensive view of passenger movement, helping improve all aspects of the airport journey.
Plaza Premium Group has opened Numero Uno Caviar Bars at Dubai International Airport and Zayed International Airport “for a redefinition of culinary indulgence for global travellers” and an elevated CX.
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