REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Sydney Airport is to begin construction on a $200 million upgrade to its T2 domestic terminal. The upgrades are designed to improve CX, with new technology to speed up check-in and security processing.
Perth Airport has awarded SSP a contract to operate four new outlets within Terminal 1 International. The new restaurants, which are part of a continuing CX refresh, are all scheduled to open in 2025.
Nice Côte d’Azur Airport has opened two new restaurants – Natoo and Bottega. Based on an original concept focused on travel and wellness, these new brands are operated by Lagardère Travel Retail France.
daa International has announced a strategic partnership with Plaza Premium Group for the management of best-in-class hospitality services at Red Sea International Airport, including four premium lounges.
In part 1 of our comprehensive focus, Vantage Group, Air France-KLM, Threedot, MUC, Oman Air, nlmtd, YVR, Kinetic Consultancy, and more share their insights into the top ancillary & retailing trends in 2025.
Liverpool John Lennon Airport is completing the latest phase of passenger improvements with a new Aspire Executive Lounge. A two-tiered offer will include classic Aspire facilities and the Luxe by Aspire.
Minneapolis-St. Paul International Airport has launched the next phase of its $305 million Concourse G expansion. The project, which is scheduled to be completed in 2028, will “greatly enhance CX”.
Plaza Premium Group has unveiled its fifth Plaza Premium Lounge in Taiwan at Taipei Songshan Airport. The vibrant new space is designed to enable travellers to immerse themselves in Taiwanese culture.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
In an exclusive interview, Kristin Olsen, Director of Product Management, Travel Experience Guest Digital Technology, shares Alaska Airlines’ vision for the airport lobby of the future, with a seamless CX powered by touchless tech.
Meet the 12 nominees for the FTE Airport Digital Transformation Power List EMEA 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
The Port Authority of New York and New Jersey, JetBlue and Fraport USA have announced a major refresh of JFK Airport’s Terminal 5. The aim is to create a unique New York sense of place and an elevated CX.
Leeds Bradford Airport has shared a preview of its transformative £100 million terminal expansion, which is scheduled to be completed in summer 2025 delivering “a modern, comfortable airport experience”.
Eindhoven Airport has welcomed the opening of a Privium ExpressLounge. The lounge is equipped with a call and work booth and various business facilities to enhance the airport experience.
International Airlines Group (IAG) has launched a new corporate venturing arm – IAGi Ventures – with plans to invest up to €200 million over the next five years in high-potential startups and scaleups.
KLM has integrated the Apple AirTag location feature to digitally support baggage tracking. Customers can securely share the location of their AirTag or Find My network accessory for an enhanced CX.
John C. Munro Hamilton International Airport has started work on its multi-million-dollar terminal enhancement project. The development will modernise the terminal experience for a smoother journey.
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