REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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In part 1 of our comprehensive focus on Generative AI, Aeroporti di Roma, Fraport, SITA and DataArt share how it is poised to revolutionise processes, streamline operations and enhance user experiences.
Schiphol Group in collaboration with KLM is deploying a new electric, self-driving baggage vehicle from Aurrigo International to help optimise the separation of passenger baggage with long transfer times.
Launceston Airport’s Departures Hall is set for a multi-million-dollar transformation, which will see the addition of three new food & beverage venues and the biggest terminal renovation in 20 years.
American Airlines is teaming up with the U.S. Transportation Security Administration and UK Department for Transport on a pilot program, One Stop Security (OSS), aiming to simplify the connection process.
Manchester Airport is introducing a new barrierless system from late-March for vehicles dropping off and picking up travellers, as part of its commitment to streamlining and enhancing the passenger experience.
The Port Authority of New York and New Jersey and JFKIAT – operator of JFK Terminal 4 – have announced a new line-up of food & beverage concessions curated in partnership with HMSHost for an enhanced CX.
Hamad Airport has announced the launch of autonomous vehicle trials within its airside operations. The trials are in collaboration with Qatar Aviation Services, MATAR, and Qatar Science & Technology Park.
Lufthansa is offering travellers departing from FRA a new and innovative baggage collection and check-in service in cooperation with technology provider AirPortr, as the airline further expands its premium services.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
London Luton Airport has extended the hours for its free Prebook Security service that allows passengers to skip security queues by reserving a 30-minute slot ahead of their arrival at the airport.
Changi Airport has opened a new Fit&Fun Zone in the transit area of Terminal 2. The new facility is designed to seamlessly blend fitness and entertainment into an innovative wellness space with unique activities.
Houston’s William P. Hobby Airport has opened a new restaurant and live music venue as part of a multi-phase concessions improvement project. The aim is to deliver “a dynamic, world-class experience”.
SAS has opened a new lounge at Stockholm Arlanda Airport – The SAS Lounge by Mastercard – located in Terminal 5. The lounge aims to elevate passenger comfort and enhance the overall travel experience.
Cathay Pacific is partnering with Mott 32, one of the world’s most awarded Chinese restaurant brands, to bring customers an elevated, memorable dining experience at The Pier, First class lounge at HKG.
Momentum is building behind Perth Airport’s multi-billion-dollar infrastructure program and “One Airport” vision to deliver greater efficiency for airlines and a better travel experience for passengers.
Fraport USA has won the bidding to manage the retail concessions at Baltimore/Washington International Airport for 23 years. Plans include further enhancing CX “through a variety of innovative concepts”.
The first-of-its-kind FTE Communities Live Days event took place on 10-12 February 2025, hosted by Orlando International Airport. Over 200 members of our FTE Communities participated. Read the full report.
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