REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Lufthansa is expanding its innovative baggage collection and check-in service for passengers in cooperation with technology partner Airportr. Passengers can have their bags collected from their home or hotel.
The latest development in Alaska Airlines’ digital identity journey is about to land at its hub airports in Seattle, Portland and Los Angeles, thanks to its advocacy with the Transportation Security Administration.
Austin-Bergstrom International Airport (AUS) has completed the International Arrivals Improvements Project, marking the first significant project under the airport’s ‘Journey With AUS’ expansion program.
Plaza Premium Group has announced the soft opening of Plaza Premium Lounge Johor Bahru at Senai International Airport. The lounge promises to deliver an elevated, seamless and culturally rich experience.
Emirates and Uber have announced a strategic partnership to explore ways to make journeys more seamless, effortless and rewarding for travellers, including enhancing the on-ground mobility experience.
Changi Airport Group and Haikou Meilan International Airport have signed a Memorandum of Understanding to strengthen their collaboration in areas including technology innovation and much more.
Munich Airport’s future-focused new Terminal 1 Pier is on schedule to open in the first half of 2026. The expansion will not only create additional capacity, but also “a new level of quality and comfort for passengers”.
Miami International Airport has entered a five-year partnership with ABM. The agreement includes the full deployment of ABM Connect, the company’s technology and data intelligence platform, for an enhanced CX.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Australia’s Sunshine Coast Airport and Cérge are collaborating to help foster a more inclusive CX. SCA is investing in the Cérge companion technologies, including new Bluetooth tracking and a wheelchair database.
The co-located APEX FTE EMEA and Ancillary & Retailing events took place in Dublin on 10-12 June 2025, with the theme of ‘Innovate to Elevate’. Take a look at our visual round-up of the key highlights.
In a headline session at the co-located APEX FTE EMEA and Ancillary & Retailing 2025 events, four senior leaders from Ryanair took to the stage to share how Europe’s largest airline group is reimagining the travel experience.
Aeroporti di Roma has launched a fourth ‘Call4Startups’ as part of its ‘Runway to the Future Acceleration Program’. In this interview, Giorgia Marizza shares how the Runway to the Future acceleration program is structured.
At the recent co-located APEX FTE EMEA and Ancillary & Retailing events, AMS, Avinor, BRU, LHR, and ICN launched a new BOOST White Paper with a collective vision to transform baggage handling into a model of innovation.
At the co-located APEX FTE EMEA and Ancillary & Retailing events (Dublin, 10-12 June 2025) Virgin Australia and HTS (Hopper Technology Solutions) announced an expanded partnership with the new HTS Stays offering.
The APEX FTE EMEA and Ancillary & Retailing 2025 events concluded with the FTE EMEA Innovate Awards ceremony – the industry’s definitive innovation platform. The FTE EMEA Startup Innovation Award was also presented.
Future Travel Experience has announced the winners of the APEX FTE World Airline Ancillary and World Airport Retailing Awards 2025, as well as the airline and airport leaders from this year’s APEX FTE EMEA Transformation Power List.
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