Sydney Airport has partnered with Medical Travel Companions to offer a new service that provides extra assistance to cater for a wide variety of needs.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Sydney Airport has partnered with Medical Travel Companions to offer a new service that provides extra assistance to cater for a wide variety of needs.
The augmented reality function enables travellers to use their phones to check that the dimensions of their carry-on luggage are within the airline’s limits.
FTE speaks to Santiago Aldana, Chief Digital Officer & Chief Technology Officer at Avianca, who discusses the airline’s ongoing digital transformation.
Air Canada has introduced the Artificial Intelligence Labs to deliver on its ambition to leverage AI within its operations and customer experience.
Airlines across the world earned approximately $28.1 billion in revenue from baggage fees in 2018, according to a report by IdeaWorksCompany and CarTrawler.
Using the camera on their mobile phones, blind and visually impaired passengers can now get free 24/7 help at Gatwick Airport via the Aira app.
The technology has been installed at Edinburgh Airport to provide better contact between passengers with reduced mobility (PRMs) and staff upon arrival.
According to SITA, airlines that are adding tracking at more points of the baggage journey are seeing a huge improvement in bag delivery globally.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Passengers departing with Thomas Cook Airlines from London Gatwick will now be able to check-in their baggage from their own home.
As part of its digitalisation efforts, Brazilian low-cost carrier GOL will tap into the unique partnership between KLM and Boston Consulting Group.
OpenJaw’s platform will enable ANA to connect, distribute and merchandise its products using IATA’s New Distribution Capability standard.
Turkish Airlines’ Digital Innovation Manager, Seyda Tartar, shares the airline’s plans to create a modern passenger experience at the new Istanbul Airport.
FTE attended PTE in London last week, where we explored a number of solutions that have the potential to improve the airport terminal.
Tampa International Airport has become the latest US airport to announce the implementation of facial recognition biometrics technology.
The Airline Passenger Experience Association (APEX) has agreed to acquisition terms for the purchase of Future Travel Experience (FTE).
FTE spoke to Head of Viva Air Labs Clyde Hutchinson who shared the airline’s ambition to become “the world’s first open data airline”.
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