SWISS has started trialling a new entertainment service, called ‘SWISS e-media’, for its customers travelling from Geneva Airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
SWISS has started trialling a new entertainment service, called ‘SWISS e-media’, for its customers travelling from Geneva Airport.
India has lifted the restrictions on the use of personal electronic devices (PEDs) onboard, enabling passengers to use smartphones and tablets from gate-to-gate.
Delta Air Lines cabin crew will be equipped with Nokia Lumia 1520 phablets, which will replace the smaller Lumia 820 devices currently used onboard.
Mary Kirby, founder of Runway Girl Network, explores the latest onboard innovations, including second-screen tech, inventive cabin design and PED-friendly trays.
Lufthansa Systems’ BoardConnect is now available as an app for Windows 8 devices, allowing passengers to watch movies, order food and shop using their own device.
Passengers flying with Lufthansa can now use their personal electronic devices (PEDs) on Boeing 747-8s from gate-to-gate following a change to the airline’s rules.
FTE explores the views of OnAir, Panasonic, Gogo, Delta, Southwest and others on the potential lifting of the FCC ban on cell phone use in-flight.
JetBlue Airways has launched its high-speed Ka-band satellite Wi-Fi service, branded Fly-Fi, and announced that it will be available for free until June 2014.
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Low-cost carrier easyJet has launched a Chinese version of its website homepage to simplify the booking process for its increasing number of Chinese customers.
Passengers flying with Southwest Airlines can now use onboard Wi-Fi from gate-to-gate thanks to Ku-band satellite connectivity from Global Eagle Entertainment.
Matt Muta, Global Hospitality and Travel Managing Director at Microsoft, spoke to FTE about how mobile technology will revolutionise the onboard passenger experience.
EASA has approved the use of personal electronic devices (PEDs) in-flight and will publish guidelines for European airlines by the end of November.
Gogo has launched its Text & Talk technology, which enables passengers to use their smartphones onboard, but it remains to be seen if airlines will embrace the service.
FTE reports on Schiphol’s plans to revolutionise airport security, the Qatar Airways end-to-end passenger experience and plans for a Checkpoint of the Future standard.
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