Redefining the end-to-end passenger experience | Independent news and events
Installation of the beacons, NFC tags and QR codes will enable the airport to communicate messages and alerts, and provide download links throughout the terminal.
The New York City-inspired food hall in Delta Air Lines’ Terminal C features more than 100 iPads, contactless readers, Apple Pay and self-service stations.
Panasonic Avionics has announced that it will introduce EMV-compliant Near Field Communication technology in its in-flight entertainment systems.
Air France has partnered with Orange, SITA and RESA to trial Near Field Communication (NFC) boarding passes at Toulouse-Blagnac Airport.
Samsung’s Andy Guile and Asier Sinde outline the company’s plans in the travel sector, and how airlines and airports can use smartphones and tablets to satisfy the modern day traveller.
FTE reports on Schiphol’s plans to revolutionise airport security, the Qatar Airways end-to-end passenger experience and plans for a Checkpoint of the Future standard.
IATA and the Near Field Communication Forum have jointly published a reference guide for air travel stakeholders outlining the potential benefits of adopting NFC technology.
FTE takes a look at the new paper from Artefact Group’s Rob Girling, which explores the future role of wearable technology and biometrics in the travel sector.
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
03 - 04 June 2020
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Miami International Airport is implementing new self-service technologies and virtualisation as part of its US$6.4 billion capital improvement programme.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
Building the ideal journey for tomorrow’s air travellers means embracing innovation. Much has been done and more big changes are on the way, as Matthys Serfontein, Vice President Airports, SITA, explained.
An innovative trial announced by Toulouse-Blagnac Airport and SITA will enable passengers to use their NFC-enabled smartphone to pass through key airport touch points.
SITA’s SIM-based proof-of-concept highlights how Near Field Communication technology can simplify the passenger journey throughout the airport.
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