96% of Lufthansa’s passengers are able to make use of Fast Travel compliant solutions – the highest percentage of any airline in the world.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
96% of Lufthansa’s passengers are able to make use of Fast Travel compliant solutions – the highest percentage of any airline in the world.
Technology is at the heart of the new T4, which will be the first terminal at Changi Airport to offer end-to-end Fast and Seamless Travel (FAST) for departing passengers.
Virgin Australia has piloted the OACIS solution at the Sydney Overseas Passenger Terminal, allowing passengers to utilise offsite check-in and bag drop.
Twelve self-service kiosks and four bag drop desks have been installed within the easyJet check-in area at Bristol Airport.
Maryssa Miller, JetBlue’s Head of Digital Commerce, offers her thoughts on the future role of AI, robotics, automation and biometrics.
JetBlue passengers flying from LAX Terminal 5 will be able to make use of self-service kiosks, self-tagging and bag drop facilities.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Passengers flying with Eurowings are the first to be able to make use of a new self-service bag drop system at Stuttgart Airport.
From high fidelity maps and queue jump apps, to biometric single tokens and bag drop collaborations, FTE analyses 20 solutions that can improve the passenger experience.
New biometric data activation centres have been opened at Hamad International Airport to encourage expatriates to register to use e-gates.
45Â mobile self-service check-in kiosks have been installed at Auckland Airport, as the airport plans for expected record passenger throughput this summer.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
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New biometric data activation centres have been opened at Hamad International Airport to encourage expatriates to register to use e-gates.
45Â mobile self-service check-in kiosks have been installed at Auckland Airport, as the airport plans for expected record passenger throughput this summer.
SWISS has become only the second network carrier in Europe to receive the IATA Fast Travel Platinum Award, in recognition of its self-service efforts.
Adelaide Airport will introduce new check-in kiosks and bag drop units, as the airport moves to a common-use self-service platform.
Manila International Airport Authority has taken the first steps towards transforming Ninoy Aquino International Airport into a leading IATA Fast Travel site.
Toronto Pearson Airport will be installing new self-service bag drop units in terminals 1 and 3, in partnership with Materna GmbH.
FTE explores how the likes of Hong Kong Airlines, Changi Airport, Malaysia Airlines and Star Alliance are embracing self-service technologies.
Alitalia’s Aubrey Tiedt reveals how the carrier plans to further enhance its passenger experience and become one of Europe’s leading airlines.
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