Aira agents can view a live feed of the airport from the passenger’s perspective, enabling them to provide real-time directions and other information.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Aira agents can view a live feed of the airport from the passenger’s perspective, enabling them to provide real-time directions and other information.
The thinking behind the trial is to explore how customers react to the robot and to gauge how the robot can assist passengers in an airport environment.
The General Authority of Civil Aviation has upgraded its digital offer with the launch of a new app, featuring indoor maps to ease wayfinding.
Abhi Chacko, Head of IT Commercial & Innovation, explains how the installation of 2,000 battery-powered beacons will benefit airlines and passengers.
The maps feature all of the airport’s facilities, including gates, check-in counters, retailers and other locations of interest across T1 and T2.
The updated Delta app allows customers to access their boarding pass and airport maps even without an Internet connection.
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Hamad International Airport has launched the Android version of its HIA Qatar app and added Apple’s Indoor Positioning technology to the iOS app.
A new virtual tour experience is now available from Munich Airport, offering a full interactive map of the terminals.
San Jose International Airport’s Jonathan Vaden reveals how a trial of Google’s Tango technology has paved the way for the airport to leverage augmented reality technology in the terminal.
Milan Malpensa and Linate airports have launched a new app that uses beacon technology to give passengers personalised information about their flight.Â
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San Jose International Airport’s Jonathan Vaden reveals how a trial of Google’s Tango technology has paved the way for the airport to leverage augmented reality technology in the terminal.
Milan Malpensa and Linate airports have launched a new app that uses beacon technology to give passengers personalised information about their flight.Â
Travellers can take a tour of Hamad International Airport using Google Street View to familiarise themselves with the 600,000sqm terminal before their trip.
easyJet has unveiled a prototype called “Sneakairs”, which could help travellers navigate new destinations with ease thanks to embedded technology.
FTE speaks to Laila Ben Salah, KLM’s Manager Product Innovation, about the final Spencer demonstration in which the robot interacted with passengers at AMS.
FTE takes a look at a variety of solutions, ranging from offsite self-tagging and wayfinding apps to single biometric tokens and autonomous transportation.
The MIA Airport Official 2.0 app is integrated with Miami International Airport’s beacon infrastructure and features “blue-dot”, step-by-step directions.
The updated TAV Mobile app offers access to real-time retail offers and a language translation function for travellers flying from 11 of TAV’s airports.
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