SWISS will trial in-flight phone calls on its new Boeing 777-300ER, but has vowed to keep a close eye on how the service impacts the passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
SWISS will trial in-flight phone calls on its new Boeing 777-300ER, but has vowed to keep a close eye on how the service impacts the passenger experience.
The Federal Aviation Administration has granted approval to Honeywell Aerospace’s JetWave wireless in-flight connectivity system for the Boeing 757.
Inmarsat says global Commercial Service Introduction was achieved during December 2015 for its three-satellite Global Xpress (GX) constellation.
Aeromexico has become the launch customer for Rockwell Collins’ ARINC MultiLink flight tracking service, following the successful completion of trials.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Royal Jordanian is using Rockwell Collins’ entire suite of ARINC GLOBALink services, including Very High Frequency (VHF), SATCOM and HFDL.
JetBlue will have all 60 of its Embraer 190s equipped with the Fly-Fi connectivity service by autumn 2016, having completed the rollout on its A320s and A321s.
ViaSat’s Don Buchman discusses how Virgin America’s tie-up with Netflix supports the theory that the IFE sector is experiencing a revolution.
Lufthansa will start the rollout of Global Xpress-powered connectivity next summer, before starting trials of the new European Aviation Network.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Gogo has received the final Supplemental Type Certificate from the FAA for its 2Ku satellite connectivity service, paving the way for the commercial launch.
Inmarsat has launched its third satellite in the Global Xpress constellation, bringing the high-speed connectivity service closer for commercial airlines.
AirAsia India and Air Costa are the latest carriers to deploy SITA OnAir’s AIRCOM services, which include the real-time flight tracking service.
The “Exede in the Air” service will be installed on 10 A320s, while Virgin America will also become the first airline to deploy a hybrid Ku/Ka-band antenna.
AirAsia’s onboard instant messaging package, provided by roKKi, now includes access to the Twitter app, as well as WeChat, WhatsApp, LINE and KakaoTalk.
The three carriers have followed in the footsteps of Malaysia Airlines in investing in SITA OnAir’s AIRCOM FlightTracker service for aircraft tracking.
easyJet is happy to wait for the right onboard connectivity product at the right price, according to Simon Lamkin, the carrier’s Head of Operations Systems.
Ryanair’s Kenny Jacobs says the airline could offer in-flight Wi-Fi within two years and is exploring sponsorship models to make it a revenue generating service.
Get Future Travel Experience news & updates sent to your inbox
Dont remind me again X Close
