Swiss International Air Lines has added a new ‘automated check-in’ option to its online booking service, allowing passengers to bypass the check-in process.
Swiss International Air Lines has added a new ‘automated check-in’ option to its online booking service, allowing passengers to bypass the check-in process.
Passengers flying with Singapore Airlines from Changi Airport will no longer be able to use self-service kiosks to check-in and print their boarding pass.
Lufthansa has received the Fast Travel Gold Award from IATA in recognition of the airline’s innovative solutions to simplify passenger travel.
Sydney Airport will be transformed into two airline alliance-based precincts to improve efficiency, allow for future expansion and enhance passenger servicing.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Qantas has rolled out the first stage of its innovative international check-in project, with new Q Card Readers now operational at key trans-Tasman airports.
Qantas has confirmed that it is to roll out its Next Generation Check-In Program to international services, with the concept set to be extended to New Zealand.
SAS Scandinavian Airlines has become the first airline to offer all five of IATA’s Fast Travel projects at a single airport.
IATA has unveiled the first mock-up of the Checkpoint of the Future concept, which is designed to enhance security and passenger processing.
ARINC Incorporated has been awarded the contract to install its CUPPS platform at Northern Ireland’s Belfast City Airport.
ANA Group has partnered with Amadeus to introduce international flight reservation, inventory and departure control systems to streamline the travel experience.
Stage one of Christchurch Airport’s new terminal is now open and it contains an integrated check-in hall, a new baggage system and self-service facilities.
As airports and airlines continue to innovate in order enhance the passenger experience, we reveal what passengers really want from the airport of the future.
Almost 50 million passengers are set to benefit from a major investment in IT solutions across 13 airports in Indonesia.
Having been introduced in 2008, the CUPPS initiative is now in the implementation phase, with the CUPPS group in the process of writing an Implementation Guide.
On the back of a successful year for the Fast Travel programme, IATA has set an ambitious target for 2011 as it seeks to widen the appeal of self-service.
Alaska Airlines will introduce its Airport of the Future check-in process and modern gate facilities at LAX as part of its transfer to Terminal 6.
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