REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Liverpool John Lennon Airport has launched a new concierge service in partnership with specialist company VIP-FLY, which will give passengers âthe ultimate VIP experience at the airportâ.
On 3 April 2023, two new lounges will open at Berlin Brandenburg Airport with a completely new lounge design for Lufthansa Group Business Class passengers, status customers and Star Alliance travellers with lounge entitlement.
To mark World Autism Acceptance Week, British Airways has partnered with Learning Rose to make travel easier for customers with autism by providing a Visual Guide to Flying, as well as colleague training and support.
Lufthansa and SITA have joined forces to explore ways to reduce mishandled baggage costs and improve the passenger experience by digitally automating baggage reflight operations.
Hamburg Airport is testing smart cabin baggage trolleys from Intelligent Track Systems, which feature an interactive display that assists passengers with wayfinding, retail offers, and flight information.
Los Angeles World Airports, host of FTE Global on 19-21 September 2023, has celebrated the topping out of the Tom Bradley International Terminal Core at Los Angeles International Airport.
Budapest Airport is enhancing the traveller experience and optimising operations with Veovoâs passenger flow analytics platform, using data from multiple movement sensors and Machine Learning.
Seamless travel to Arubaâs Queen Beatrix International Airport, using verifiable digital credential technology, is being implemented by SITA in collaboration with Indicio and Aruba Tourism Authority.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
British Airways and American Airlines are further enhancing the passenger experience in the newly-renovated Terminal 8 at New York JFK Airport with the unveiling of the Bridge Bar in the Greenwich Lounge.
Royal Schiphol Group hosted members of both the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group on 13 March 2023 for co-located in-person events.
DĂźsseldorf Airport is installing new self-service check-in and bag drop systems from Materna IPS as part of an extensive modernisation project focused on future-proof innovations for a smoother travel experience.
WestJet is accelerating seamless passenger check-in with the integration of Zamnaâs digital intelligence system to verify travel documents. It follows a successful pilot, which significantly reduced manual checks.
Sacramento International Airport has implemented biometric boarding for international flights at select gates, using Amadeus facial recognition technology for âa secure, touchless departure processâ.
Vantage Airport Group has celebrated the opening of the brand-new single terminal at Kansas City International Airport, which is described as âa once-in-a-decade opportunity to transform the guest experienceâ.
Virgin Atlantic has formally joined SkyTeam, becoming the allianceâs first UK member airline and enhancing its transatlantic network, while providing âa consistent, seamless customer experienceâ.
Fraport is trialling an autonomous baggage and cargo tractor at Frankfurt Airport to enhance both operational efficiency and its role as âa future-focused companyâ.
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