Alaska Airlines has launched a self-service bag drop trial at Los Angeles International Airport, reducing the bag drop process to less than 30 seconds.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Alaska Airlines has launched a self-service bag drop trial at Los Angeles International Airport, reducing the bag drop process to less than 30 seconds.
Changi Airport Group has agreed a partnership with ICM Airport Technics to bring self-service bag drop units to Singapore Changi Airport.
Malaysia Airlinesâ Economy Class passengers flying from Kuala Lumpur now have to print their own bag tags before proceeding to a bag drop counter.
Hong Kong Airlines has received the Green Certificate in IATA’s Fast Travel programme, following its implementation of airport self-service.
JetBlueâs Joanna Geraghty discusses JetBlueâs trial of e-tags, and considers how the likes of Uber, Lyft and FedEx can help deliver a simplified travel experience.
Almaty Airport has announced it is now using the Amadeus Airport Common Use Service, and will soon incorporate the Airport Baggage Reconciliation Solution.
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Passengers flying with Ryanair, Flybe, CityJet and Aer Lingus can use the new self-service bag drop kiosks, with the latter offering âtouchless bag dropâ.
Alitalia has introduced 40 self-service check-in kiosks and 10 self-service bag drop units as part of its efforts to streamline the airport experience.
As part of its efforts to explore how technology can create a smoother airport journey, Melbourne Airport has been trialling self-boarding in T2.
The SITA Passenger IT Trends Survey highlights an upward trend in passenger satisfaction, with self-service adoption also on the rise.
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As part of its efforts to explore how technology can create a smoother airport journey, Melbourne Airport has been trialling self-boarding in T2.
The SITA Passenger IT Trends Survey highlights an upward trend in passenger satisfaction, with self-service adoption also on the rise.
Thanks to âLeo”, bags are collected, checked in, transported and loaded onto the correct flight without ever having to enter the terminal building.
FTE spoke to easyJetâs Sophie Dekkers and Gatwick Airportâs Guy Stephenson about the passenger experience implications of the new bag drop zone in North Terminal.
The new self-service check-in kiosks will be installed at Bahrain International Airport as part of its drive to implement IATAâs Fast Travel processes.
From self-service bag drop to a single passenger token, Hamad International Airport is embracing new technology to create a seamless âsmart airportâ.
Hong Kong Airlines has revealed that it will introduce six self-service bag drop machines at Hong Kong International Airport.
FTE takes a look at a variety of solutions, ranging from offsite self-tagging and wayfinding apps to single biometric tokens and autonomous transportation.
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