FTE paid a visit to the APEX/IFSA EXPO after FTE Global 2013, where we explored the latest trends in onboard entertainment, connectivity and cabin design.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>FTE paid a visit to the APEX/IFSA EXPO after FTE Global 2013, where we explored the latest trends in onboard entertainment, connectivity and cabin design.
Passengers flying short-haul with Virgin Australia can now stream entertainment via their own mobile devices thanks to the launch of a new wireless IFE system.
Daniel Baron, Managing Director, LIFT Strategic Design, offers expert insight on how airlines can deliver an in-flight ‘wow’ factor while also increasing brand loyalty and yield.
Delta Air Lines flight attendants have been issued with Microsoft Windows Phone 8 devices to streamline onboard purchases and provide improved transaction times.
Domestic air passengers in the UK could soon have access to superfast in-flight Wi-Fi under plans being explored by Ofcom, the communications watchdog.
JetBlue will become the first low-cost airline to offer lie-flat seats, which will be introduced on transcontinental services from spring 2014.
Cathay Pacific has presented its refreshed First Class product, which has been designed by London-based architects Foster + Partners.
The major developments in in-flight entertainment and connectivity are the subject of our second instalment of a three-part report by Raymond Kollau, Founder of airlinetrends.com
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
FTE caught up with Mary Kirby, Editor-in-Chief of Airline Passenger Experience, to discuss the current trends and future direction of in-flight entertainment and connectivity.
Singapore Airlines has launched its next generation of cabin products, including an enhanced inflight entertainment (IFE) system and upgraded First, Business and Economy Class seats.
Southwest Airlines is making free live and on-demand TV available to travellers with internet-ready personal devices on Wi-Fi equipped flights.
FTE’s founder Daniel Coleman was among the first UK passengers to experience Thomson’s new Boeing 787 Dreamliner, but was the journey the revolutionary passenger experience you might expect from Boeing’s biggest aircraft launch since the 747?
Passengers on Etihad Airways daily flights between New York and Abu Dhabi can now text, browse and call onboard, thanks to inflight data services from AeroMobile.
In an exclusive report for FTE, Raymond Kollau, Founder of airlinetrends.com, explains how new technologies are transforming the in-air travel experience.
Following this year’s Aircraft Interiors Expo in Hamburg, Callum Tennent takes a look at some of the key in-flight trends to look out for in the coming months.
The airline experienced significant growth in passenger uptake of in-flight mobile and WiFi services, with a +130% increase in internet package sales and a +180% rise in connectivity revenues in the last year.
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