The FTE Airline Passenger Experience Power List recognises the top 25 most empowered airline customer experience leaders who can drive passenger experience improvements.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The FTE Airline Passenger Experience Power List recognises the top 25 most empowered airline customer experience leaders who can drive passenger experience improvements.

FTE explores how in-flight entertainment apps, media kiosks and pre-flight downloads are having a positive impact on the passenger experience.

American Airlines will be introducing Premium Economy seating on its first Boeing 787-9 Dreamliner later this year.
Sixty per cent of American travellers said they would be disappointed or frustrated if they were to board an aircraft without Wi-Fi, according to a new survey from Honeywell.

Lufthansa has announced the first A320 aircraft with broadband will fly this autumn, with the rest of the A320 family’s installation coming by 2018.

Brussels Airlines is now offering an Economy Plus class for Airbus A330 intercontinental flights to the US, Canada or Africa.
XL Airways is partnering with Immfly to offer a new wireless entertainment service for flights to the Caribbean, North America and Indian Ocean.
Ten years after the launch of Future Travel Experience, we are working harder than ever to inform and inspire industry collaboration and co-creation.
FTE takes a look at the progress being made on real-time aircraft tracking and considers the obstacles to widespread adoption.

Aeromexico’s pilot programme will provide passengers with free access to Netflix on select aircraft equipped with Gogo’s 2Ku connectivity system.

All content on the Delta Studio platform will be available free of charge to all passengers, including those in economy class, from 1 July.

The new Elevate Play in-flight entertainment streaming app gives passengers access to movies, TV shows, games and music on their personal electronic devices.

United Airlines says its all-new United Polaris business class product is its most significant product transformation in more than a decade.

ViaSat has won the battle to install in-flight connectivity on American Airlines’ 100 new Boeing 737 MAX aircraft.

The 2016 SITA Passenger IT Trends Survey reveals that passengers are increasingly likely to consume IFE via their own electronic devices.

FTE explores what the aircraft cabin of 2025 could look like and what challenges must be overcome in order to make it a reality.
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