REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>APEX FTE Asia Expo took place at the Marina Bay Sands Expo & Convention Centre on 11-12 November 2025, with the theme of ‘Accelerating Innovation’. Take a look at our visual round-up of the key highlights.
ANA, ICN, Korean Air, HND, Cathay, CAG, AirAsia, NRT, Singapore Airlines and AAHK were recognised during the FTE APAC Pioneer Awards 2025 ceremony, which took place on 11 November in Singapore.
FTE Founder & Chairman Daniel Coleman looks ahead to 2026, as FTE unites global innovators in Dublin, Dallas, and Singapore to redefine the future of air travel through collaboration, innovation and transformative ideas.
YVR is deploying Deep Turnaround in partnership with Schiphol Group’s Aviation Solutions. Deep Turnaround is an AI-powered technology platform designed to enhance the efficiency of aircraft turnaround operations.
Delta has opened the second largest Delta Sky Club in its network in Concourse B at Salt Lake City International Airport. It aims to elevate CX with restorative comfort, innovative amenities and a deep sense of place.
The Chicago Department of Aviation and Midway Partnership have marked another milestone in the ongoing modernisation of Midway International Airport with the openings of two new retail concessions.
Brisbane Airport has opened a brand-new screening point, featuring CT technology, as part of its Domestic Terminal transformation, delivering a smoother, more streamlined security experience for travellers.
SITA, working with easyJet, has launched a new ‘Agent App’ as part of efforts to reimagine how airports can serve passengers. The mobile tool allows ground crew to assist travellers anywhere in the terminal.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Zurich Airport and its partner companies have introduced the Sunflower Lanyard, enabling travellers with invisible disabilities to discreetly indicate that they may need more time or special consideration.
In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Hercules Lai, Manager, Future Travel Experience, Airport Authority Hong Kong, discusses Flight Token and a truly seamless biometric journey.
In this video interview conducted at FTE Global 2025, Sylvie Ladame, Director of Strategic Accounts and Sales, shares how Atrius’ solutions serve as the foundation for the airport-of-the-future ecosystem.
APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.
Changi Airport has unveiled its first sensory-friendly facility, the Calm Room, a purposefully designed space created to support neurodivergent travellers and their caregivers for an inclusive CX.
Aeroporti di Roma has launched Virtual Assistant – an advanced AI-powered digital companion designed to enhance the travel experience at FCO by providing real-time information and personalised support.
Air France has opened a new lounge at Chicago O’Hare International Airport. This is a first for the airline, which now offers an elegant space to enjoy a moment of French-style tranquillity and refinement.
Plaza Premium Group has expanded its Southeast Asia footprint with Plaza Premium First and Plaza Premium Lounge openings at Cambodia’s new Techo International Airport, aiming to redefine airport hospitality.
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