Delta has opened the second largest Delta Sky Club in its network in Concourse B at Salt Lake City International Airport. It aims to elevate CX with restorative comfort, innovative amenities and a deep sense of place.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
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Delta has opened the second largest Delta Sky Club in its network in Concourse B at Salt Lake City International Airport. It aims to elevate CX with restorative comfort, innovative amenities and a deep sense of place.

Perth Airport has launched a major expansion and upgrade of Terminal 2. This includes new self-service check-in facilities, an expansion of the current passenger screening facilities and departure lounge, and more.

Cologne Bonn Airport is completely redesigning and modernising the Terminal 1 security checkpoint. This includes equipping all security lanes with state-of-the-art CT technology as part of the renovation.

PANYNJ and the New Terminal One at JFK have announced that seven internationally recognised artists have been selected to create site-specific artworks that will anchor the new terminal’s expansive cultural program.

Adelaide Airport has welcomed the opening of a Plaza Premium Lounge in its Domestic Terminal. The new lounge aims to redefine comfort and convenience for travellers flying within Australia, setting a new benchmark.

In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Hercules Lai, Manager, Future Travel Experience, Airport Authority Hong Kong, discusses Flight Token and a truly seamless biometric journey.

In this video interview conducted at FTE Global 2025, Sylvie Ladame, Director of Strategic Accounts and Sales, shares how Atrius’ solutions serve as the foundation for the airport-of-the-future ecosystem.

APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.

Changi Airport has unveiled its first sensory-friendly facility, the Calm Room, a purposefully designed space created to support neurodivergent travellers and their caregivers for an inclusive CX.

Aeroporti di Roma has launched Virtual Assistant – an advanced AI-powered digital companion designed to enhance the travel experience at FCO by providing real-time information and personalised support.

Air France has opened a new lounge at Chicago O’Hare International Airport. This is a first for the airline, which now offers an elegant space to enjoy a moment of French-style tranquillity and refinement.

Plaza Premium Group has expanded its Southeast Asia footprint with Plaza Premium First and Plaza Premium Lounge openings at Cambodia’s new Techo International Airport, aiming to redefine airport hospitality.

The Port Authority of New York and New Jersey and JFK Millennium Partners have unveiled three iconic local brands for JFK’s new Terminal 6 – P.J. Clarke’s, For Five Coffee and Brooklyn Brewery – opening in 2026.

Perth Airport has released its Preliminary Draft Major Development Plan for its new terminal project. The smart terminal will feature technology that improves the customer experience and operational efficiency.

Honolulu’s Daniel K. Inouye International Airport has introduced a new biometric arrivals system with SITA and U.S. CBP, cutting queues and transforming passenger processing with faster, more secure entry.

Western Sydney International Airport is entering the next phase of its operational readiness program, testing systems, technology and procedures as preparations intensify ahead of its 2026 opening.
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