REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Find out more about the shortlisted airlines, airports, vendors and startups pitching in the FTE EMEA Innovate Awards, which will be at the epicentre of the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events (Dublin, 10-12 June).
Charlotte Douglas International Airport (CLT) is testing Enhanced Primary Processing to reduce wait times at Customs. CLT is one of four airports where U.S. CBP is testing the new biometric screening.
Vancouver International Airport has unveiled Vancouver Duty Free, a reimagined shopping experience for international travellers, creating a unique sense of place and an enhanced customer experience.
Plaza Premium Group has opened a brand-new, state-of-the-art airline lounge project developed for Saudia Airlines in Heathrow Airport’s Terminal 4, which aims to offer “a unique, tailor-made experience”.
Changi Airport Group is enhancing CX at Jewel with a Nintendo pop-up store and Mario Kart-themed installations. The aim is to further transform Jewel into “a premier destination for families and travellers”.
The Port Authority of New York and New Jersey, The New Terminal One, and Unibail-Rodamco-Westfield Airports have selected Duty Free Americas as exclusive duty free operator for JFK’s New Terminal One.
Brussels Airport has announced significant infrastructure investments. The project features the construction of a new intermodal hub, expansion of the departure and arrival hall, a new hotel, and more.
Edmonton International Airport has unveiled its new sensory room – an immersive space to support passengers with sensory sensitivities, including autism, anxiety and other neurodivergent challenges.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
UK regional gateway Aberdeen International Airport has unveiled ‘Hello Aberdeen’, an innovative digital assistant designed to provide instant support and improve every stage of the passenger journey.
International Gate Control has selected AirportLabs to deliver its comprehensive modernisation of the operational systems at Chicago O’Hare International Airport, including core IT and digital platforms.
Finavia has announced plans to invest in the extension of Rovaniemi Airport’s terminal this year. The aim of the investment is to ensure “a smooth passenger experience” and prepare for future growth.
In part 1 of our focus on robotics and automation, Schiphol Group, Boston Dynamics, Southwest Airlines and Fraport share insights into how these technologies can enhance operational efficiency and CX.
Lufthansa Innovation Hub and Munich Airport Terminal 2 are partnering on joint initiatives to drive innovation. As part of these efforts, two autonomous robots developed by Ottonomy are being deployed.
VINCI Airports is testing a virtual assistant powered by agentic Artificial Intelligence (AI) at Lyon Airport. The innovative technology is able to answer passengers’ questions about every aspect of their journey.
Delta Air Lines has opened its eighth Sky Club location at Hartsfield-Jackson Atlanta International Airport – Concourse D-Center Point. The newest Delta Sky Club is inspired by the city’s Southern hospitality.
Fraport and TAV Airports have completed the first construction phase of the Antalya Airport expansion to “significantly elevate the passenger experience”. The expansion includes a new range of food offerings.
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