Air France has launched a mobile service to offer passengers real-time updates ahead of their flight, as well as information on baggage delivery.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air France has launched a mobile service to offer passengers real-time updates ahead of their flight, as well as information on baggage delivery.
Royal Caribbean Cruises and SATS have jointly launched south east Asia’s first Cruise-Fly service to provide passengers with a seamless travel experience.
Almost 50 million passengers are set to benefit from a major investment in IT solutions across 13 airports in Indonesia.
Virgin Blue has unveiled a new premium kerbside entrance and premium kerbside valet service at Sydney Airport to offer passengers a seamless airport experience.
Copa Airlines has become the first airline in Latin America to offer passengers the option of using a mobile boarding pass.
The use of biometrics will become increasingly widespread as airports and airlines continually aim to expedite passenger processing, according to Unisys.
Specific design and planning principles have been applied to Christchurch Airport’s arrivals experience to ensure that it reflects the South Island itself.
Innovation is a key part of the Amsterdam Airport Schiphol strategy – a strategy geared towards accelerating the travel process, based largely on common use.
Passengers travelling through Heathrow Airport’s Terminal 3 will soon be able to visit a new luxury ‘super-lounge’ as they wait for their flight.
Hawaiian Airlines is redesigning its check-in process at Honolulu International Airport in an innovative project to improve the passenger experience.
The establishment of Bluetooth as a mature technology has led to its increased adoption as a reliable means of passenger tracking and airport queue management.
UK-based rail ticket retailer thetrainline.com is developing a mobile service that will allow passengers to book and redeem rail tickets via a mobile device.
Los Angeles International Airport has unveiled a new baggage screening system to enhance security and baggage processing and improve the passenger experience.
The updated CPH iPhone app will feature innovative augmented reality technology to improve passenger wayfinding in the terminal buildings.
Sri Lanka has announced the introduction of the e-Passport as a study suggests that 55 million biometric passports will be issued in Asia Pacific by 2014.
United Airlines has announced that international passengers will now be able to make use of its newly expanded mobile services.
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