REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Singapore Airlines – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has partnered with baggage collection service AirPortr for customers travelling from Heathrow Terminal 2.
Melbourne Airport is expanding its International Terminal and installing a new state-of-the-art baggage processing system “to track every bag at every moment of the journey from check-in to the aircraft”.
Alstef Group – a member of the FTE BIWG – has been awarded the contract for the design, supply, installation, testing, and commissioning of a new baggage handling system at Gwalior Airport in India.
Kempegowda International Airport Bengaluru (BLR Airport) in partnership with Materna IPS, a member of the FTE BIWG, has equipped the new T2 with 34 Self Bag Drop systems to optimise the passenger journey.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Lufthansa Group passengers at Frankfurt Airport can now use 21 state-of-the-art check-in counters and automated bag drop in Terminal 1, delivering “a convenient, modern and efficient travel experience”.
Austrian Airlines passengers travelling from Vienna Airport can now check-in baggage in advance and have it delivered to their destination airport. The at-home baggage check-in and delivery service is provided by AirPortr.
Sofia Airport has signed a contract with Alstef Group – a Partner of the FTE Baggage Innovation Working Group – for a completely new baggage handling system that will provide “a major leap in terms of passenger service”.
Lufthansa and SITA have joined forces to explore ways to reduce mishandled baggage costs and improve the passenger experience by digitally automating baggage reflight operations.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Royal Schiphol Group hosted members of both the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group on 13 March 2023 for co-located in-person events.
Fraport is trialling an autonomous baggage and cargo tractor at Frankfurt Airport to enhance both operational efficiency and its role as “a future-focused company”.
Qatar Airways is the first airline in the Middle East to innovate the passenger journey by introducing electronic bag tags. The concept is being produced and executed by BAGTAG, allowing travellers to check-in baggage using their smartphones.
Queenstown Airport is enhancing the passenger experience with a major terminal upgrade, including new bag drop and kiosk technology provided by Elenium.
FTE’s Head of Baggage Transformation Darin Juby identifies the key trends that will help transform the baggage experience in 2023 and beyond.
Take a look at this year’s highlights from the FTE BIWG, including live and virtual events, invaluable networking opportunities for knowledge-sharing and business development, exclusive tours, and game-changing PoCs.
A new offsite city check-in service is now available for Etihad Airways, Wizz Air and EGYPTAIR passengers travelling from Abu Dhabi International Airport.
Following a successful PoC facilitated by the FTE BIWG, Copenhagen Optimization’s Better Baggage solution is moving to full implementation at Toronto Pearson Airport.
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