Heathrow has become the first airport to adopt ‘positive boarding’, which gives passengers bespoke information to ensure they make their flight on time.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Heathrow has become the first airport to adopt ‘positive boarding’, which gives passengers bespoke information to ensure they make their flight on time.
Virgin Atlantic is offering passengers a new Guest List package, which includes a chauffeur driven car service, priority baggage, fast track security and Clubhouse access.
Abu Dhabi Airports Company (ADAC) is this week hosting an interactive screen, which allows passengers to digitally interact with animals and nature.
Scientifically engineered, around the clock sleeping suites have been introduced at Dallas/Fort Worth Airport. The high-tech Minute Suites are part of DFW’s $2.3 billion Terminal Renewal and Improvement Program to redefine the global gateway as the ultimate in first class.
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Airline alliance SkyTeam has announced plans for three new lounges to be open by Q1 2014.
Three cutting-edge aircraft boarding gates have been unveiled at LAX, equipped with laser-based docking systems and free WiFi for passengers.
New York’s JFK Airport is to be the location of Airspace Lounge’s third facility, offering luxury and comfort to passengers for a one-off fee.
Patrons of the new lounge at Selangor’s Sultan Abdul Aziz Shah Airport don’t need a membership card or first class ticket; instead they can gain admission just by flashing their car keys.
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All passengers at San José International Airport can purchase admission to the new premier airport lounge, regardless of the class of their ticket, the carrier they will travel on or whether they are flying domestically or internationally.
Finavia has opened a new Design Gallery at Helsinki Airport, where passengers can enjoy an interactive exhibition and views of the sunset while they wait for their flight.
Virgin Atlantic’s new Clubhouse Lounge at Newark Liberty Airport is inspired by downtown New York and features a cocktail bar, brasserie and movie screening room.
A new Heineken Airport Lounge has opened at Dubai Airport’s Terminal 3, offering live sports, complimentary Wi-Fi and power points to charge mobile phones and laptops.
Passengers travelling through Heathrow Airport’s T5 can relax in a new pop-up park, which includes grass, hedges and plants, a dedicated menu and views of the airfield.
San Diego International Airport has commissioned a New Media Lounge – a unique and interactive facility designed to represent the destination of San Diego.
Dubai International Airport has installed a new alpha-numeric signage system to improve passenger wayfinding across the airport.
Delta Air Lines is introducing its popular recharging stations at 13 more airports, so passengers can charge-up their smartphones, laptops and tablets at the gate.
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