REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Samuel Ingalls, Assistant Director of Aviation, Information Systems, Las Vegas McCarran International Airport, gives his perspective on offsite check-in.
The CUPPS (Common Use Passenger Processing Systems) initiative is moving into a very important stage, in which it will be fully tested in ‘live’ operation. The airports confirmed to participate in the trial are Las Vegas McCarran with ARINC the vendor partner, Orlando (SITA), Sacramento (Air IT), Dublin (RESA) and Brussels (Ultra Electronics). Lufthansa, SAS […]
Mobile Check-In is expected to become one of the key early applications to take advantage of the increased shift in mobile usage towards data-services. IBM forecasts that within the next three to five years Mobile Check-In will overtake both kiosks and the web to become the most dominant method for travellers to check-in for their […]
The Disney’s Magical Express is a complementary shuttle and luggage delivery service that exclusively transports Walt Disney visitors from Orlando International Airport directly to their Walt Disney World Resort hotel where their baggage is then safely delivered directly to their room. Michelle Bentubo, director, Disney Cruise Line/Disney’s Magical Express, explains Disney’s new role as a […]
SAS Scandinavian Airlines has established a number of record-breaking innovations, ranging from being the first airline to introduce inflight entertainment to offering separate check-in lounges. plus introducing sleeper seats and flying directly over the North Pole. More recently, a novel fingerprint-based biometric security solution used by SAS and provided by Precise Solutions has been implemented […]
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