Ryanair CEO Michael O’Leary and Chief Marketing Officer Kenny Jacobs outline how the LCC plans to enhance the passenger experience over the next 12 month.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Ryanair CEO Michael O’Leary and Chief Marketing Officer Kenny Jacobs outline how the LCC plans to enhance the passenger experience over the next 12 month.
The “one-stop” customs process allows passengers to pick-up their checked bags before clearing the Customs and Border Protection checks in a single step.
A total of 19 sleeping pods have been installed at Gates 18 and 39, providing a space for transit passengers to rest while they wait for their connecting flight.
A select group of frequent flyers will take part in the trial, which involves KLM using instant messaging service WhatsApp for service provision.
US and Canadian travellers arriving in Miami can now use the Mobile Passport app to complete their customs declaration using their smartphone or tablet.
Jet Airways, the Bureau of Civil Aviation Security of India and Bangalore International Airport Limited have launched a mobile boarding pass pilot.
Delta Air Lines has made a promise that domestic passengers’ checked bags will be ready for collection on the baggage carousel within 20 minutes of arrival.
All of British Airways’ domestic passengers arriving at London City Airport can now opt to have their bags collected from the reclaim belt while they continue their journey.
FTE spoke to Iberia and Siemens to find out how the new self-service system differs to other solutions and why they have pursued a one-step process.
Innsbruck Airport will implement Amadeus’ Airport Common Use Service (ACUS), which is a complete cloud-based common use solution.
Despite the already limited amount of locker space on many flights, easyJet will soon let some passengers bring a second piece of hand luggage onboard.
Aéroports de Paris has installed beacons in Hall 2 of Orly West to promote networking opportunities between passengers who are travelling on business.
Auckland Airport has announced a partnership with TripIt from Concur in an effort to help customers plan and manage their end-to-end travel experience.
Ryanair’s Chief Technology Officer reveals that the low-cost carrier is looking at how wearable technology can help to improve the passenger experience.
Lorenzo Lo Presti, CEO, Aeroporti di Roma discusses how self-service and mobile developments can help the operator enhance the end-to-end travel experience.
Sweden’s Stockholm Arlanda Airport could soon become the first airport in Scandinavia and just the third in Europe to offer the US preclearance service.
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