Japan Airlines has announced it will progressively implement self-service bag drops and facial recognition technology at Narita International Airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Japan Airlines has announced it will progressively implement self-service bag drops and facial recognition technology at Narita International Airport.
KLM’s Director Engineering & Architecture, Daan Debie, explains how the airline uses AI to drive growth, accelerate innovation and streamline operations.
BAGTAG has announced the development of the world’s first multi-solution EBT (Electronic Bag Tag) platform, BAGTAG BRIDGE, in partnership with One Bag Tag.
Etihad Aviation Group and Air Arabia have announced a new agreement to launch Abu Dhabi’s first low-cost carrier, named Air Arabia Abu Dhabi.
As of next year, Flybe will rebrand as Virgin Connect, following its acquisition by a Virgin Atlantic-led consortium earlier this year.
Cebu Pacific has officially launched its online travel assistant, Charlie the Chatbot, to assist customers with pre-flight queries, booking and more.
Frankfurt Airport recently trialled a new self-driving guide robot, called YAPE, to accompany passengers to their gates and help them with their luggage.
Passengers can now hail a taxi inside the airport, as well as outside, thanks to the new taxiDXB service, which is available in DXB’s Concourse B.
Etihad has launched a trial of autonomous wheelchairs at Abu Dhabi International Airport, in advance of its move to the new Midfield Terminal.
The new mobility solution, called the Wheellator, combines the benefits of a wheeled walking frame and a light-weight wheelchair.
In this video interview, Alaska Airlines’ Dave McCormick discusses the airline’s customer experience strategy, following its merger with Virgin America.
British Airways and Neutral Digital discuss how they have used virtual reality (VR) to showcase the airline’s new business class product.
McCarran International Airport is set to install Collins Aerospace’s SelfPass facial recognition biometric solution at all international gates.
Following successful trials, SWISS will introduce a new Flightpass product, offering 10 one-way flights within Europe from or to Geneva.
The first 10 auto bag drop units, developed by ICM, are now live at Narita International Airport’s Terminal 1 South Wing for All Nippon Airways.
Cirium’s Carrie Mamantov and Steve Lappenbusch share insight into how airlines and airports can make best use of data to deliver wide-reaching benefits.
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