Following a six-month transition period, the new system allows Dragonair to offer online and mobile check-in services from all destinations.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Bringing together aviation and robotics industry professionals for a three-day interdisciplinary series of conference sessions, workshops, robotics innovation tours, and networking opportunities with the primary goal of solving aviation business and operational challenges with robotics solutions.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>Following a six-month transition period, the new system allows Dragonair to offer online and mobile check-in services from all destinations.
The tracking function provides real-time information on the aircraft route, speed, type, altitude, distance travelled and total distance to the destination for all flights.
Qantas’ First Class passengers flying from Los Angeles International Airport can now make use of the new First Lounge, which includes various zones for guests.
Ranging from permanent bag tags and Google Glass to single passenger tokens, we review this year’s 10 most popular ‘On the Ground’ passenger experience stories.
Beijing Capital International Airport has chosen SITA’s common-use passenger processing technology, AirportConnect Open, for implementation in Terminals 2 and 3. SITA is also working with the airport to investigate how both kiosks and self-bag drop can support the management of its passengers.
Two “avatars” have been introduced in Terminal A with the aim of helping to ensure passengers know what to expect when they reach the security checkpoint.
IATA’s Common Use Working Group has released its five-year Common Use Strategy, which is based on a clear vision up to the year 2020.
Emirates has released its long-awaited app for iPhone, which includes Passbook integration, real-time updates and flight booking functionality.
Five new e-passport gates have been installed at London City Airport, taking the total number of automated border control gates at the airport to 11.
The Boutique Lounge and Blue Ribbon Club Lounge at Chiang Mai and Suvarnabhumi airports offer a relaxing environment and complimentary Wi-Fi.
Self-service access control e-gates have been installed at the entrance to the departures hall at Larnaca International Airport in Cyprus.
Willie Walsh, Craig Kreeger and Paul Griffiths discuss their passenger experience plans and frustrations, and why collaboration is key to making improvements.
JetBlue’s new International Arrivals Concourse makes use of natural light, APC kiosks and free Wi-Fi to improve the arrivals experience for passengers.
Hamad International Airport has unveiled the new Vitality Spa, as well as a new transit hotel, in which guests can book rooms for as little as three hours.
Travellers flying from Amsterdam Airport Schiphol will soon be able to use a new luggage delivery service between their hotel and the airport.
Ryanair has partnered with big data specialist Boxever to create a predictive marketing platform that will deliver personalised messages and offers to its customers.
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