Brussels Airlines has teamed up with a number of brands – including Lexus, Miele, Grohe, Corian and Dyson – to introduce new experiences in the lounge.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Brussels Airlines has teamed up with a number of brands – including Lexus, Miele, Grohe, Corian and Dyson – to introduce new experiences in the lounge.
The new check-in desks form part of the first phase of projects which also include upgrades of the airfield, car parks and new upper deck seating areas.
Kenny Jacobs, Chief Marketing Officer, Ryanair, outlines the airline’s latest service, digital, ancillary and environmental developments as part of Year 5 of its “Always Getting Better” customer experience programme.
Trials will start after the summer of 2019 and the autonomous vehicle will arrive at Brussels Airport in early 2020 for further tests.
The 14th annual SITA Baggage Report shows that airlines around the world have again improved the rate of baggage delivery, with the mishandling rate dropping by 70% since 2007.
Etihad Airways and Emirates are trialling SkyLights’ Bravo Evo headset, while travellers visiting Aviapartner’s lounge at Fiumicino Airport can use Inflight VR’s own solution.
Fourteen of the high-tech lanes have been installed in a joint project by Los Angeles World Airports and the Transportation Security Administration.
From baggage handling innovations to ICT solutions to support digital transformation, FTE takes a look at a selection of products and services from PTE 2018 in Stockholm.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
In partnership with JetBlue Technology Ventures, the global competition helps discover innovative concepts or products that enhance the passenger experience or ancillary revenue opportunities.
The new Delta Biometrics programme powered by CLEAR allows eligible members to securely and seamlessly use their fingerprints to enter all 50 US Delta Sky Club locations.
Las Vegas McCarran International Airport has renewed its passenger processing solutions with Rockwell Collins, adopting new technologies to support the upgrade of Terminal 1.
Through IATA’s Strategic Partnerships Program, Huawei will use its advanced ICT innovations and expertise to help develop smart airports and airlines of the future.
Four months after the launch of Manchester Airports Group’s new tech and e-commerce business, MAG-O, FTE caught up with MD Nolan Hough to learn about his grand plans.
Sydney Airport’s T1 International has 12 new auto bag drop units and 36 check-in kiosks, as part of a wider project to reduce check-in queues and enhance the overall passenger experience.
The Port of Seattle has partnered with Aira to help blind and low vision passengers access a new assistive technology using smart glasses and a mobile app at Sea-Tac Airport.
Lufthansa Group has launched biometric boarding technology with facial recognition at Los Angeles Airport (LAX), as part of its ongoing efforts to digitalise travel.
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