The survey sheds light on passenger demand for self-service, automation, biometric identification and baggage tracking, complemented by a human touch.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The survey sheds light on passenger demand for self-service, automation, biometric identification and baggage tracking, complemented by a human touch.

The top four startups will be invited to exhibit and pitch at FTE Asia EXPO 2018 (13-14 November, Singapore). Deadline for entries: 19 October 2018.

Read some of the key takeaways from the Future Travel Experience Global Jump Seat Debate, which was led by British Airways’ Raoul Cooper.

Five companies have been welcomed into the airport’s innovation lab: Baggage Nanny, FreedomPark, ParkConnect, TravelCar and VARK.

Jon brings more than 30 years of aviation industry experience thanks to roles with the likes of BAE Systems, Airbus, Panasonic Avionics and FlightPath3D.

Lufthansa Group’s Dr. Björn Becker reveals all about how Lufthansa is using digital channels to support passengers during irregular operations.

Working with CBP, the airport plans to implement biometrics for all departing travellers at seven gates this year, as part of the biometric exit mandate.

easyJet has revealed plans to use data to improve the passenger experience, customer loyalty, operational efficiency and revenues.

Virgin Hyperloop One will open an Advanced Technology Development and Testing Center in the Andalusian region of Spain by 2020.

The vehicle is controlled remotely by humans and can also drive autonomously, incorporating machine-learning to perform its tasks.

Users can now search for flights in Dutch and once the desired flight has been found, KLMâs smart assistant sends them a link to book the flight directly.

Andrew Middleton, Director of Ancillary Revenue at easyJet, explains the motivations behind the new home check-in and baggage delivery service.

Lima Airport has partnered with Vision-Box to install 12 new self-service e-gates to help meet projected growth towards 30 million passengers by 2021.

Passengers, staff and local residents can now reserve and pick up an electric car at Gatwick Airport, and return it to any of 300 drop-off points.

Passengers flying from Amsterdam Airport Schiphol are able to have their luggage collected from their home or hotel and checked-in at the airport.

Boeing NeXt will leverage the OEM’s research and development activities and investments in areas such as autonomous flight and advanced propulsion.
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