Developed in collaboration with FORMIA, JetBlue’s new amenity kits feature a resealable interlock zipper, which makes them reusable post-flight.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Developed in collaboration with FORMIA, JetBlue’s new amenity kits feature a resealable interlock zipper, which makes them reusable post-flight.
Lufthansa’s Economy Class passengers can now book a Sleeper’s Row on select long-haul flights and will receive an entire row of seats for themselves.
The service will allow British Airways’ customers travelling in economy class within Europe to order additional snacks and drinks directly to their seat.
The new ‘Onboard Delights’ catering concept has been designed to meet customer demands for fresh, quality and sustainable food and beverage offerings.
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Qatar Airways’ Genevieve Rosario shares how the carrier has continued to invest in the customer experience, technology and new products and services.
Iberia has revamped its inflight dining service for economy and business class passengers with meals from its new catering provider DO&CO.
FTE looks at five recent trends, from inflight pre-ordering to personal tablets for crew, that can help promote safe onboard experience, reduce costs and empower crew.
Amber Simonsen, Director, Guest Product Delivery, Alaska Airlines, discusses COVID-19 testing, new product launches and changing passenger behaviour.
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Emirates has reopened its iconic A380 Onboard Lounge and Shower Spa for first class passengers, and resumed its multi-course meal service across all cabins.
Qatar Airways has introduced a new range of vegan dishes for Business Class passengers, designed to cater to the increasing demand for plant-based food.
The new robot has been taken into operation at KLM Catering Services to assist with the production of economy class meals and reduce handling costs.
Transavia passengers on selected flights from Schiphol Airport can now order a meal through Just Eat’s platform up to one hour before their flight.
Etihad Airways has partnered with Singapore-based startup Lumitics to trial a technology, that will track unconsumed meals from a plane after it lands.
FTE looks at some recent initiatives from Delta, United, Iberia, JetBlue and Etihad Airways to keep passengers and crew safe inflight.
As part of the Etihad Wellness health and hygiene programme, premium passengers will receive a snood style face mask for use throughout their journey.
In our recent webinar, JAL, Boeing, APEX and ACA discussed new approaches to aircraft cabin interiors, catering, IFEC and passenger wellbeing post-COVID-19.
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