Jeffrey Goh, CEO, Star Alliance, discusses elevating customer experience, expansion of Star Alliance Biometrics, and the new “centre of excellence” in Singapore.


Jeffrey Goh, CEO, Star Alliance, discusses elevating customer experience, expansion of Star Alliance Biometrics, and the new “centre of excellence” in Singapore.

Here we highlight some of the most innovative solutions that will be on display at FTE APEX Asia Expo, taking place in Singapore on 9-10 November 2022.

To coincide with World Vegan Day on 1 November 2022, Emirates has announced a multimillion-dollar investment into new vegan menu choices onboard.

Virgin Atlantic has taken delivery of its first Airbus A330neo aircraft, which will make its debut on the airline’s Heathrow to Boston route.

The new Flagship Suite seats, featuring privacy doors, will be included on all Airbus A321XLR and Boeing 787-9 deliveries beginning in 2024.

LAS’ Director of Aviation Rosemary Vassiliadis invites the global aviation community to meet in Las Vegas for the largest ever FTE Global show, taking place next week.

In the first part of the FTE Global 2022 Exhibitor & Sponsor Preview, we highlight innovative technology that will be on display, including parallel reality, NFTs, biometrics, contactless offering and much more.

Initiatives include elevated meal choices, a brand-new vegan menu, a ‘cinema in the sky’ experience, cabin interior upgrades and more sustainable choices for passengers.

Southwest has upgraded to FlightPath3D’s new inflight moving map, which provides passengers with a 3D map of their route and an immersive Destination Reels travel guide.

The ‘Feel the Pause’ series, launched in partnership with health-tech platform Shyft, consists of body stretches, sleep inducing stories and guided meditation.

The airline’s Upper Class cabin boasts a brand new seat and the unveiling of The Retreat Suite, the most spacious suite in Virgin Atlantic’s history.

Air New Zealand has unveiled the cabin designs for its new B787 Dreamliners, featuring a new Business Premier Luxe seat and the world’s first economy sleep pods.

View our visual round-up of the co-located FTE EMEA, Ancillary, World Airport Retailing & APEX Content Market events, which took place at the RDS in Dublin from 7-9 June 2022.

The most innovative airlines, airports and startups were recognised for their efforts to deliver transformative thinking, new commercial and ancillary strategies, and customer experience excellence at the FTE Dublin Awards ceremony.

Find out more about the innovative solutions that will be on display at FTE Dublin on 7-9 June from the industry’s most established global industry providers and startups.

Business Class passengers on long-haul flights with SWISS can now pre-order their inflight meal online free of charge ahead of their departure.
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