REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
JFKIAT – the operator of Terminal 4 at JFK Airport – is deploying Amadeus’ Auto Bag Drop and Next Generation Kiosk self-service technology to deliver a smooth and efficient passenger flow through the airport.
Regina International Airport and Region of Waterloo International Airport in Canada are enhancing their digitalisation with the installation of new common-use check-in and self-bag drop systems from SITA.
Emirates is launching a City Check‑in and Travel Store. This allows passengers to check-in and drop off bags using self-service kiosks or a robotic check-in system, “providing customers with more technology-focused solutions”.
Düsseldorf Airport is installing new self-service check-in and bag drop systems from Materna IPS as part of an extensive modernisation project focused on future-proof innovations for a smoother travel experience.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
WestJet is accelerating seamless passenger check-in with the integration of Zamna’s digital intelligence system to verify travel documents. It follows a successful pilot, which significantly reduced manual checks.
Paris Aéroport is installing more than 100 state-of-the-art self-service bag drop units at Paris-Charles de Gaulle and Paris-Orly airports. The technology will mean passengers can drop bags in just 30 seconds.
The new touchpoints will make it easier to incorporate both contactless and biometric capabilities that will enable airports and airlines to evolve as processes modernise.
The first phase of the $2.3 billion Delta Sky Way features new centralised check-in lobby, expanded security checkpoint and baggage claim.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
The airline is trialling a range of new technologies at San José Mineta International Airport, including new iPad check-in and bag-drop system.
The airport has selected Elenium Automation to install its VYGR self-service technology, including 30 portable check-in kiosks and 23 bag drops.
Lufthansa has announced that it will allow passengers to use digital COVID-19 vaccination certificates to check-in for their flights.
Passengers travelling from Abu Dhabi Airport can now check in their bags, pick their seat and collect their boarding pass and luggage tags from their home.
Seattle-Tacoma Airport has launched two pilot programmes, SEA Spot Saver and happyhover™, to improve efficiency and modernise the passenger experience.
Spirit Airlines is introducing biometric check-in which would reduce face-to-face interactions between airline staff and passengers.
AirAsia passengers travelling through selected airports can avoid paying fees, by using the airline’s website, app or contactless kiosks to check-in.
Japan Airlines is starting a trial of a new touchless technology at Tokyo Haneda Airport, which allows customers to check-in without touching the screen.
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