REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Cork Airport, in conjunction with Ryanair, has installed a series of new self-service, express bag check-in kiosks aimed at shortening check-in queue times and to enhance the overall passenger experience.
Air France-KLM Group is continuing to digitalise the passenger experience at its key hubs, including CDG and AMS, with new self-service kiosks delivering enhanced functionalities such as contactless payments.
Lufthansa Group passengers at Frankfurt Airport can now use 21 state-of-the-art check-in counters and automated bag drop in Terminal 1, delivering “a convenient, modern and efficient travel experience”.
JFKIAT – the operator of Terminal 4 at JFK Airport – is deploying Amadeus’ Auto Bag Drop and Next Generation Kiosk self-service technology to deliver a smooth and efficient passenger flow through the airport.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Regina International Airport and Region of Waterloo International Airport in Canada are enhancing their digitalisation with the installation of new common-use check-in and self-bag drop systems from SITA.
A new offsite city check-in service is now available for Etihad Airways, Wizz Air and EGYPTAIR passengers travelling from Abu Dhabi International Airport.
British Airways has launched a new six-month smart technology trial, utilising biometrics, for international flights at London Heathrow Airport’s Terminal 5.
Geneva Airport is responding to increasing demand for digital travel solutions with the implementation of self-service touchpoints at check-in, bag drop, and security, as well as a new Airport Operations System.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Paris Aéroport is installing more than 100 state-of-the-art self-service bag drop units at Paris-Charles de Gaulle and Paris-Orly airports. The technology will mean passengers can drop bags in just 30 seconds.
The new touchpoints will make it easier to incorporate both contactless and biometric capabilities that will enable airports and airlines to evolve as processes modernise.
The first phase of the $2.3 billion Delta Sky Way features new centralised check-in lobby, expanded security checkpoint and baggage claim.
The airline is trialling a range of new technologies at San José Mineta International Airport, including new iPad check-in and bag-drop system.
The airport has selected Elenium Automation to install its VYGR self-service technology, including 30 portable check-in kiosks and 23 bag drops.
Lufthansa has announced that it will allow passengers to use digital COVID-19 vaccination certificates to check-in for their flights.
Passengers travelling from Abu Dhabi Airport can now check in their bags, pick their seat and collect their boarding pass and luggage tags from their home.
Seattle-Tacoma Airport has launched two pilot programmes, SEA Spot Saver and happyhover™, to improve efficiency and modernise the passenger experience.
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