In an effort to protect passengers and staff from COVID-19, Bengaluru Airport has introduced contactless technology at all steps of the journey.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In an effort to protect passengers and staff from COVID-19, Bengaluru Airport has introduced contactless technology at all steps of the journey.
AirAsia has implemented several contactless procedures for passengers, including contactless payments and kiosks at the airport, and enhanced app features.
Avalon Airport is set to become the first airport in Australia to implement self-service check-in and bag drop in partnership with Elenium Automation.
Etihad will trial new self-service technologies, developed by Elenium Automation, to allow for contactless health screenings at various airport touchpoints.
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American Airlines has introduced passport chip scanning to its mobile app, allowing passengers to scan their passports and verify their details.
Passengers can link their Velocity membership to Alexa to check-in, obtain their flight departure time, Velocity number and booking reference.
The In-Town Check-In service will enable passengers to carry out all check-in procedures at the downtown facilities before heading to the airport.
The new check-in desks form part of the first phase of projects which also include upgrades of the airfield, car parks and new upper deck seating areas.
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Sydney Airport’s T1 International has 12 new auto bag drop units and 36 check-in kiosks, as part of a wider project to reduce check-in queues and enhance the overall passenger experience.
Travellers at Sydney’s Overseas Passenger Terminal and White Bay Cruise Terminal will be the first to use Virgin Australia’s new check-in and baggage drop service.
United Airlines and Lufthansa are the first two carriers to use Star Alliance’s Digital Services Platform to help enhance digital and mobile services.
The Gemalto high-speed passport readers will provide fast and accurate authentication of travel documents, resulting in improved queue times and strengthened security.
Kansai Airports will trial “KATE”, an intelligent check-in kiosk that can autonomously move to busy areas in the airport as needed.
Passengers who have booked their flights up to 24 hours ahead of departure can automatically receive their boarding pass via text or email.
S7 Airlines has equipped staff members with mobile check-in devices at Domodedovo and Tolmachevo airports.
Fiji Airways’ Rowan Chalmers discusses the Resort Check-in service, which allows passengers to check-in themselves and their bags in the hotel lobby.
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