Passengers from the European Union arriving at Naples International Airport can now make use of e-gates to speed up the border control process.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Passengers from the European Union arriving at Naples International Airport can now make use of e-gates to speed up the border control process.
Viracopos International Airport has implemented automated border control e-gates to create a more seamless and secure passenger experience.
The latest generation SmartGates will help to expedite the departures process for international travellers, and replace the previous two-step system.
From 3 December, UK citizens will be able to apply to join the trusted traveller initiative, available at 46 US airports and 13 preclearance locations.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Passengers arriving at Gatwick Airport can purchase a fast track pass, which will allow them to speed through passport control upon arrival in the UK.
The installation of 92 SmartGates at Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Cairns and Darwin airports will commence this summer.
The digital smart screens in the baggage reclaim hall include a “journey comparison generator”, which displays the various onward travel options.
The introduction of Global Entry kiosks at Lynden Pindling International Airport follows the recent installation of Automated Passport Control kiosks.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
An additional 44 Automated Passport Control (APC) kiosks, including the first in the Central Terminal, will bring the total number at MIA to 80.
Following in the footsteps of Hartsfield-Jackson Atlanta and Miami international airports, Seattle-Tacoma Airport now offers Mobile Passport Control.
The rollout of Automated Passport Control, Mobile Passport Control, preclearance and digital departure cards is helping to expedite passenger processing.
Brisbane Airport is trialling a Digital Departure Card, which removes the need for international passengers to hand write the traditional Outgoing Passenger Card.
The “one-stop” customs process allows passengers to pick-up their checked bags before clearing the Customs and Border Protection checks in a single step.
US and Canadian travellers arriving in Miami can now use the Mobile Passport app to complete their customs declaration using their smartphone or tablet.
Sweden’s Stockholm Arlanda Airport could soon become the first airport in Scandinavia and just the third in Europe to offer the US preclearance service.
Forty BorderXpress APC kiosks will go live at San Francisco International Airport in March 2015 to help expedite processing at the U.S. CBP checkpoint.
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