Parents travelling on business can use the studios to record personalised bedtime stories, which can be sent to their children at home.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Parents travelling on business can use the studios to record personalised bedtime stories, which can be sent to their children at home.
The new lounge, located in Sea-Tac Airport’s North Satellite Terminal, offers workstations, free Wi-Fi, large-screen TVs and areas to relax ahead of flying.
The investment in airport lounges, premium transfers and customer service follows a significant investment in improving the onboard experience.
The new San Francisco Club is twice the size of the old lounge and includes bespoke artwork, a premium bar, high-end menu, and views over the runway and bay.
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The new lounge includes distinct zones dedicated to dining, working and relaxing, and is open to Qantas Business, Platinum and Platinum One frequent flyers.
Sydney Airport has teamed up with TripAdvisor to provide travellers with targeted destination content via its website, app and at departure gates.
FTE explores how Delta, United, American Airlines are leading the battle for premium loyalty with multi-million dollar investments in airport facilities.
The expansive airport lounge makeover programme will start with major upgrades to Admirals Club lounges in Phoenix and São Paulo.
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The new SilverKris Lounge includes dedicated First and Business Class areas, roving hosts, a travel concierge service, an art gallery and productivity pods.
The two new The Club at SEA lounges at Sea-Tac Airport are open to all travellers, regardless of airline, class of service or membership status.
Emirates’ premium passengers flying from Los Angeles can make use of the new Emirates Lounge, which is the result of a $6.2 million investment by the carrier.
The new Exclusive Waiting Area at Nuremberg Airport includes leather sofas, complimentary F&B, newspapers and magazines, and power outlets.
A total of 19 sleeping pods have been installed at Gates 18 and 39, providing a space for transit passengers to rest while they wait for their connecting flight.
United Airlines will renovate its Club lounges, re-train staff in hotel-style hospitality and significantly enhance the complimentary F&B offer.
Aéroports de Paris has installed beacons in Hall 2 of Orly West to promote networking opportunities between passengers who are travelling on business.
Trondheim and Tromsø airports will be the first to get the new lounges, which will then be introduced at more Scandinavian airports during 2015.
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