REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Budapest Airport has introduced a new VIP service which promises exclusivity, relaxation, comfort and a personal touch, located in the new VIP lounge in Terminal 2A.
Premium passengers can now enjoy the Flagship Lounge and restaurant-style Flagship Dining before boarding their flights at LAX.
Passengers will have dedicated security access, departure gates will be located nearby, and so-called “racetracks” will provide shorter boarding times.
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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During the two-month “Virtual Cinema” pilot, passengers can watch a selection of 2D, 3D and 180°/360° content in the SkyTeam lounge at Dubai International.
Frankfurt Airport has opened a new “Quiet Room”, which offers travellers a dedicated space to escape the hustle and bustle of the airport terminal.
The SkyTeam alliance, which includes Delta, is to open a new lounge at Vancouver International Airport later this year, while continuing to invest in technology to enable it to capitalise on emerging customer trends.
Travellers passing through Terminal 3 at Dubai International Airport can enjoy the new Sleep ‘n Fly lounge, which offers a total of 27 pods and cabins.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The Club BWI is located in Concourse D and guests visiting the lounge will find beverages, snacks, Wi-Fi and an array of reading materials.
The LED video wall, which measures 21 x 1.6 metres, displays a variety of video content, ranging from airport operations to destination previews.
Shannon Airport has opened a first of its kind sensory room for travellers with neurodevelopmental challenges, including autism.
Open to Air France Business and Elite Plus customers, the lounge features Haussmann-inspired decoration and a Parisian brasserie-style dining area.
Branded pillars have been added at five departure gates to create four parallel lanes and keep passengers out of the walkway.
Guests visiting Lufthansa’s Business Lounge at Frankfurt Airport can trial Avegant Glyph video glasses, which provide users with a personal cinema experience.
Japan Airlines’ refurbished Sakura Lounge at Bangkok Suvarnabhumi International Airport will provide a “refreshing and inspiring experience”.
Schiphol Airport and KLM are trialling biometric boarding, which enables passengers to board their flight without showing their boarding pass or passport.
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