British Airways is improving its traveller experience with further investment in technology, including in a new bag tracing system, and commitment to sustainability.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
British Airways is improving its traveller experience with further investment in technology, including in a new bag tracing system, and commitment to sustainability.

The new palm vein scan will allow Korean Air to check the passengerâs ID and boarding information without checking their boarding pass.

FTE spoke with Charles Duncan, President, Swoop, at the recent FTE Global show in Las Vegas, about the ultra-low-cost carrierâs vision for the future of travel.

Among the initiatives are a customisable step-by-step airport guide and invisible disabilities lanyards, aimed at creating a more inclusive travel experience.

The new app has been optimised with a sleek design, allowing passengers to book and manage aspects of their trip on their mobile devices.

The 16 smart lounges, developed by Italian startup Zzzleepandgo, provide a place for passengers to work, rest or stay overnight.

FTE talks to TSAâs Austin Gould and U.S. CBPâs Diane J. Sabatino, who discuss how the two agencies are collaborating to further accelerate biometric implementation.

The US Department of Homeland Security (DHS) has selected Vanderlandeâs self-screening passenger security checkpoint solution for further design, development, and operational testing.

Both lounges have been designed to showcase Italian excellence, and offer Wi-Fi connectivity and a new contactless reading experience.

FTE explores a selection of the top trends and technologies for 2022 and beyond, including the metaverse, air mobility, sustainability, robotics, autonomous vehicles, digital twins and more.

The SIA-NUS Digital Aviation Corporate Laboratory aims to help accelerate the digital transformation of Singaporeâs aviation sector.

Airline and airport CIOs prioritise digitalisation and sustainability investment, according to new findings from SITAâs 2021 Air Transport IT Insights.

Volotea has become the first Navitaire customer to move its reservations and retailing platform, New Skies, to Microsoft Azure.

As we enter the new year, we are excited to unveil the new-look FTE portfolio, featuring industry-leading events, expos, workshops, products and services.

The airline will integrate games on its SkyConnect IFE system, and set up arcade machines and tablets in the Crown Lounge at Queen Alia International Airport.

Emirates has announced that it will be reopening its signature premium lounge service at over 20 airports in its network by February.
Get Future Travel Experience news & updates sent to your inbox