JetBlue, U.S. CBP and SITA are trialling biometric-enabled self-boarding, which removes the need for passengers to present their travel documents.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
JetBlue, U.S. CBP and SITA are trialling biometric-enabled self-boarding, which removes the need for passengers to present their travel documents.
Delta Air Lines has announced an investment in four self-service bag drop machines, one of which will be equipped with facial recognition technology.
One thousand Finnair frequent flyers have been invited to participate in the trial of facial recognition technology at Helsinki Airport.
The new self-service solution for families travelling together is being tested by New Zealand Customs at departures at Christchurch Airport.
British Airways CEO Alex Cruz discusses the investments in on board Wi-Fi, the First Wing at Heathrow, biometric boarding, bag drop and more.
From high fidelity maps and queue jump apps, to biometric single tokens and bag drop collaborations, FTE analyses 20 solutions that can improve the passenger experience.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Brisbane Airport, Air New Zealand and SITA are trialling the system, which uses facial recognition technology to create a seamless experience.
FTE explores the latest technologies and trends that will play a crucial role in reshaping the air transport industry in 2017.
FTE readers can download an outstanding presentation from Steven Greenway, Deputy CEO, U-FLY Alliance, focused on “Passenger Experience 2025 Asia”.
RIOgaleão – Tom Jobim International Airport has introduced new ABC e-gates to improve the passenger experience when leaving or entering Rio de Janeiro.
10-12 June 2025, Dublin
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10-12 June 2025, Dublin
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FTE readers can download an outstanding presentation from Steven Greenway, Deputy CEO, U-FLY Alliance, focused on “Passenger Experience 2025 Asia”.
RIOgaleão – Tom Jobim International Airport has introduced new ABC e-gates to improve the passenger experience when leaving or entering Rio de Janeiro.
The trial will apply to passengers on one flight a day from the United States to Japan and forms part of CBP’s wider Entry-Exit strategy.
New automated border control e-gates are now live at Curaçao International Airport in both the arrivals and departures terminals at the Caribbean airport.
FTE takes a look at a variety of solutions, ranging from offsite self-tagging and wayfinding apps to single biometric tokens and autonomous transportation.
U.S. Customs and Border Protection (CBP) is using facial recognition technology to further secure the border control process at New York’s JFK Airport.
Passengers from the European Union arriving at Naples International Airport can now make use of e-gates to speed up the border control process.
FTE takes a look at the top five technology trends that will shape the passenger experience in 2016, and which should be on every airport and airline’s radar.
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