İGA, the contractor and designated operator of Istanbul New Airport, is investing in baggage tracking, bag drop, e-gates and an advanced mobile app.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
İGA, the contractor and designated operator of Istanbul New Airport, is investing in baggage tracking, bag drop, e-gates and an advanced mobile app.
Travellers from 74 countries can now use the biometric-enabled Smart Departure system when flying from Hong Kong International Airport.
The e-gates will be installed in terminals 1 and 2 at Dublin Airport, while a registered traveller programme could be introduced in the future.
Hamad International Airport and SITA have signed an MoU to implement or trial a variety of technologies at the Doha hub airport.
FTE explores how airlines and airports across Asia are embracing new technologies and trends to help improve and simplify the passenger experience.
Technology is at the heart of the new T4, which will be the first terminal at Changi Airport to offer end-to-end Fast and Seamless Travel (FAST) for departing passengers.
Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Justin Erbacci, Los Angeles World Airports’ Chief Innovation & Technology Officer, discusses the tech-focused plans for Los Angeles International Airport.
Select Delta passengers flying from Washington National Airport will be able to use their fingerprints instead of a boarding pass and ID.
JetBlue, U.S. CBP and SITA are trialling biometric-enabled self-boarding, which removes the need for passengers to present their travel documents.
Delta Air Lines has announced an investment in four self-service bag drop machines, one of which will be equipped with facial recognition technology.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
JetBlue, U.S. CBP and SITA are trialling biometric-enabled self-boarding, which removes the need for passengers to present their travel documents.
Delta Air Lines has announced an investment in four self-service bag drop machines, one of which will be equipped with facial recognition technology.
One thousand Finnair frequent flyers have been invited to participate in the trial of facial recognition technology at Helsinki Airport.
The new self-service solution for families travelling together is being tested by New Zealand Customs at departures at Christchurch Airport.
British Airways CEO Alex Cruz discusses the investments in on board Wi-Fi, the First Wing at Heathrow, biometric boarding, bag drop and more.
From high fidelity maps and queue jump apps, to biometric single tokens and bag drop collaborations, FTE analyses 20 solutions that can improve the passenger experience.
Brisbane Airport, Air New Zealand and SITA are trialling the system, which uses facial recognition technology to create a seamless experience.
Air France-KLM’s Michel Pozas Lucic discusses how personalisation, biometrics, offsite processing and AI will help to enhance customer experiences.
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