Flight attendants are using handheld devices and big data to provide the most loyal customers with a more personalised onboard experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Flight attendants are using handheld devices and big data to provide the most loyal customers with a more personalised onboard experience.
Using HoloLens, data such as a customer’s preferred meal and drinks choice, onward travel plans and loyalty membership details could be displayed.
Air Canada has announced that its leisure airline, Air Canada Rouge, has begun offering high-speed in-flight Wi-Fi onboard its Airbus A319s.
Inmarsat has celebrated the successful launch of the fourth, high-speed broadband communications satellite in its Global Xpress (GX) constellation.
APEX CEO Joe Leader has suggested “green listing” passengers who have been cleared to carry electronics on restricted routes.
From a personalised IFEC platform and a reconfigurable cabin to virtual reality retail, FTE explores eight solutions that can enhance today’s passenger experience.
Qantas has switched on the high-speed Wi-Fi service for passengers travelling on a Boeing 737-800, as the carrier continues to fine-tune the service.
AirAsia has signed a Memorandum of Understanding with Inmarsat for its high-speed GX Aviation in-flight connectivity solution.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
British Airways CEO Alex Cruz discusses the investments in on board Wi-Fi, the First Wing at Heathrow, biometric boarding, bag drop and more.
Airbus and SITA have launched new Security Operations Center Services customised for the specific needs of the air transport industry.
Virgin Australia will equip its fleet of Boeing 737-800, Boeing 777 and Airbus A330 aircraft with high-speed in-flight connectivity.
Emirates’ Sir Tim Clark, IATA’s Alexandre de Juniac and APEX’s Joe Leader discuss the impact of the US and UK electronics ban.
The Virgin America name will disappear in 2019 but popular features associated with the airline will be integrated into the Alaska Airlines brand.
Passengers can now access content using their personal electronic devices, following the installation of Media inMotion’s ‘Cube’ solution.
Economy passengers flying between Los Angeles and New York, and between San Francisco and New York, will be offered complimentary meals.
IAG has announced that its new low-cost long-haul airline, LEVEL, will start operations on 1 June and will offer economy and premium economy products.
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