Fully owned and operated by AirAsia, FACES uses facial recognition technology to identify travellers as they approach the automated boarding gate.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Fully owned and operated by AirAsia, FACES uses facial recognition technology to identify travellers as they approach the automated boarding gate.

United Airlines and Lufthansa are the first two carriers to use Star Alliance’s Digital Services Platform to help enhance digital and mobile services.

Priority Pass will be the first lounge membership programme to integrate LocusLabs’ indoor mapping and wayfinding features into its app.

The Gemalto high-speed passport readers will provide fast and accurate authentication of travel documents, resulting in improved queue times and strengthened security.

Gatwick Airport’s Cathal Corcoran and Abhi Chacko reveal how the airport is using machine learning, IoT and other technologies to improve OTD.

Google’s online flight search and booking service, Google Flights, has introduced new features to predict flight delays and help passengers find the cheapest fares.

Groupe ADP, Air New Zealand and Aeromexico discuss the merits of artificial intelligence (AI) and consider its future impact on the air transport industry.

The latest plans for the “Always Getting Better” programme include a range of environmental, service, digital and ancillary initiatives.

Kansai Airports will trial “KATE”, an intelligent check-in kiosk that can autonomously move to busy areas in the airport as needed.

The Digital Innovation Blueprint is part of Singapore Airlines’ ongoing transformation programme, a key focus of which is boosting its digital capabilities.

Ferries del Caribe has become the first cruise operator to install automated border control kiosks onboard a cruise ship or ferry.

Passengers who have booked their flights up to 24 hours ahead of departure can automatically receive their boarding pass via text or email.

WeTrip, Car & Away and FlightSayer will now receive hands-on support from Founders Factory and easyJet for a period of six months.

Premium passengers can now enjoy the Flagship Lounge and restaurant-style Flagship Dining before boarding their flights at LAX.

Passengers flying with Air France, KLM and easyJet can make use of the Materna-supplied common use self-service bag drop system.

FTE visited the ZAL TechCenter in Hamburg to find out how successful the collaborative venture has been since it opened its doors in 2016.
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