KLM has launched BlueBot (BB) – an artificial intelligence-powered tool that enables customers to book flights through Facebook Messenger.

Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>KLM has launched BlueBot (BB) – an artificial intelligence-powered tool that enables customers to book flights through Facebook Messenger.
96% of Lufthansa’s passengers are able to make use of Fast Travel compliant solutions – the highest percentage of any airline in the world.
Haneda Robotics Lab’s Robot Experiment Project 2017 focuses on three core areas: security, transportation and translation.
Travellers are able to write and read reviews of tourist attractions, share experiences, offer advice and use FlyKLIA as a research tool.
The Connection Service is designed to minimise the chance of passengers and their checked bags missing a connecting flight at Chicago O’Hare Airport.
A total of 11 airlines, airports, vendors and start-ups were victorious at the 7th FTE Global Awards, which were hosted at FTE Global 2017 in Las Vegas.
easyJet’s ‘Hands Free’ baggage service allows passengers to check in their hand luggage at a bag drop desk, where the bag will be tagged as priority.
Pittsburgh International Airport will be the first US airport since 9/11 to allow public airside access, following close collaboration with the TSA.
Passengers flying from Dubai International airport can now stream movies and TV shows from ICFLIX while waiting for their flight.
Justin Erbacci, Los Angeles World Airports’ Chief Innovation & Technology Officer, discusses the tech-focused plans for Los Angeles International Airport.
The thinking behind the trial is to explore how customers react to the robot and to gauge how the robot can assist passengers in an airport environment.
Destygo, SeatAssignMate, TravelCar and SkyLights will now participate in the Start-up Showcase at FTE Global and the winner will be announced at the show.
Find out what the likes of Analogic, Optimares, BAGTAG, Tascent, Vision-Box and Embross will be exhibiting at FTE Global 2017, 6-8 September, Las Vegas.
During the trial period, passengers will be able to converse with Delta agents via a video call using one of five new digital screens and receivers.
Passengers flying from Frankfurt Airport can now watch full-length movies, documentaries and television series in the two “Movie Worlds”.
The FTE Global Awards winners will be announced at Future Travel Experience Global 2017, 6-8 September, Las Vegas.
Get Future Travel Experience news & updates sent to your inbox