The digital interpreters have been introduced to help passengers and service providers overcome the potential language barrier.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The digital interpreters have been introduced to help passengers and service providers overcome the potential language barrier.
US citizens and Canadian visitors can now use the MIA app to expedite the passport control process at Miami International Airport.
FTE explores how the likes of Zunum Aero, Boom Supersonic, Uber Elevate, Hyperloop and Project Vahana could redefine the air transport industry.
The Department of Immigration and Border Protection will use biometric data to clear passengers arriving at Australia’s international airports.
The Customer Baggage Notification alerts passengers of the status of their checked bags and offers proactive support if luggage has been mishandled.
IATA and Airlines for America have launched a global baggage tracking campaign with the goal of reducing mishandled bags and increasing efficiency.
Twelve self-service kiosks and four bag drop desks have been installed within the easyJet check-in area at Bristol Airport.
Frankfurt Airport has opened a new “Quiet Room”, which offers travellers a dedicated space to escape the hustle and bustle of the airport terminal.
The FTE Airline Passenger Experience Power List recognises the top 25 airline executives who are most empowered to raise customer experience benchmarks.
Passengers flying to or from George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU) can now navigate through the airports using a new wayfinding technology.
HMSHost is taking Pepper the Robot on a North American airport tour to attract and engage travellers, and encourage them to download the airport dining app, Host2Coast. The free mobile app offers travellers information on the nearest food & beverage locations, operating hours and menu.
Air New Zealand passengers can now use the airline’s mobile app to scan and save passport information, as well as receive an expiry reminder when it is time to renew the passport.
KLM Royal Dutch Airlines has launched the Schiphol Airport Map to help passengers find their way around Amsterdam Airport Schiphol. The new service is accessible via the KLM app and via KLM on Messenger, Twitter and WeChat.
Eligible start-ups can apply until Friday 4 August 2017 and the winner will be announced at FTE Global, 6-8 September, Las Vegas.
The KLM Care Tag is a smart audio luggage tag that automatically provides travellers with location-based verbal tips while traversing Amsterdam.
American Airlines has announced a partnership with Analogic to expand the use of Computed Tomography (CT) technology at airport security checkpoints.
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