Passengers flying with Lufthansa, SWISS and Austrian Airlines can use the electronic BAGTAG device instead of traditional paper tags.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Passengers flying with Lufthansa, SWISS and Austrian Airlines can use the electronic BAGTAG device instead of traditional paper tags.
A trial programme will begin in Terminal 2 in partnership with Southwest Airlines, and rollout is expected to start within the next six months.
With the end of 2017 fast approaching, here we round up some of our most popular original content from each of the last 12 months.
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
The artificial intelligence system can provide automated answers to the most common questions without input from a human service agent.
AA passengers flying from London Heathrow to the United States can now have their luggage securely checked-in from any London address.
The chatbot, which is called Kris, will initially be available on the airline’s global Facebook page and will later be made available on singaporeair.com.
British Airways, Heathrow Airport, Geneva Airport, Miami International Airport and SITA Lab teamed up to explore the potential of blockchain.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The VisionAir system has a redundant, fault tolerant and geographically distributed architecture, and it optimises the data transfer required to keep the screens up to date.
The new apps allow passengers to find out the latest flight information, view boarding passes and check their MileagePlus account.
During the two-month “Virtual Cinema” pilot, passengers can watch a selection of 2D, 3D and 180°/360° content in the SkyTeam lounge at Dubai International.
Cathay Pacific says the introduction of self-service technology at Gatwick Airport can reduce the check-in and bag drop process to less than 60 seconds.
During the Personal Security Pass pilot project, passengers on select flights can go online and reserve a specific time slot to go through security.
According to Air NZ Chief Digital Officer Avi Golan, applications of blockchain are developing rapidly and the airline is excited by the possibilities.
The team, who are fluent in both English and Mandarin, are on hand to assist customers at check-in, at the departure gate and on arrival in to Heathrow.
The chatbot, which will be available on Facebook’s Messenger platform, will offer 24/7 assistance to passengers before, during and after their trip.
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