REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Aena and BagID are to customise and implement a groundbreaking digital baggage solution across Spanish airports. This follows BagID’s successful participation in the Aena Ventures Accelerator Program.
Delta Air Lines has unveiled two new premium spaces at Seattle-Tacoma International Airport: the Delta One Lounge and Delta Sky Club. These enhancements promise travellers an elevated, seamless airport experience.
Lufthansa Group has enhanced its Frequent Traveler benefits, expanding lounge access to ITA Airways’ lounges in Italy. This offers a more seamless, premium experience with added privileges for loyal customers.
American Airlines is to build a brand-new Flagship lounge at Miami International Airport along with expanding its Admirals Club lounge footprint with “new and improved spaces to relax, work and play”.
Changi Airport Group and Jewel Changi Airport have unveiled a line-up of SG60 events from July to August, themed ‘Together, We Make Magic’ – a tribute to Singapore’s unique identity and the people who shaped it.
Taipei Songshan Airport has selected SITA to lead its next-generation shared check-in counter project, deploying a full suite of self-service and biometric-powered tech to future-proof operations and customer experience.
Australia’s Sunshine Coast Airport has chosen CAVU’s propel™ as its new parking pre-book platform. propel™ replaces the airport’s existing system and offers a smoother, more customer-friendly experience.
Lufthansa is expanding its innovative baggage collection and check-in service for passengers in cooperation with technology partner Airportr. Passengers can have their bags collected from their home or hotel.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
The latest development in Alaska Airlines’ digital identity journey is about to land at its hub airports in Seattle, Portland and Los Angeles, thanks to its advocacy with the Transportation Security Administration.
Austin-Bergstrom International Airport (AUS) has completed the International Arrivals Improvements Project, marking the first significant project under the airport’s ‘Journey With AUS’ expansion program.
Plaza Premium Group has announced the soft opening of Plaza Premium Lounge Johor Bahru at Senai International Airport. The lounge promises to deliver an elevated, seamless and culturally rich experience.
Emirates and Uber have announced a strategic partnership to explore ways to make journeys more seamless, effortless and rewarding for travellers, including enhancing the on-ground mobility experience.
Delta Air Lines has unveiled the latest enhancements to its Terminal C at LaGuardia Airport – part of the now-completed $4 billion transformation in partnership with the Port Authority of New York and New Jersey.
The Marketplace in T5 at Stockholm Arlanda Airport is now complete, with the 11,000sqm area home to around 40 new shops, cafés and restaurants. It is the largest commercial investment in the airport’s history.
The General Authority of Civil Aviation of Saudi Arabia and the UK Government have signed a One-Stop Security Agreement, aimed at enhancing the experience of transit passengers at Saudi Arabia airports.
Fraport has announced concessionaires for the 12,000sqm of retail space in the new Terminal 3 at Frankfurt Airport. 64 retail and service units will begin operating in the spring of 2026 for a customer-oriented experience.
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