The new WhatsApp service, available from September, will allow Spirit’s passengers to book flights, get travel updates or add bags to their reservation.

Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The new WhatsApp service, available from September, will allow Spirit’s passengers to book flights, get travel updates or add bags to their reservation.

American Airlines’ customers travelling through Dallas Fort Worth International Airport can now use facial recognition to scan and verify their identity.

Collins Aerospace, IDEMIA, Materna, EASIER, ICM, Vision-Box and U.S. CBP address challenges, misconceptions and what’s next for biometrics.

Jason Van Sice, Director, NEC Advanced Recognition Systems, explores how biometric solutions are revolutionising the airport experience for all stakeholders.

Narita International Airport will roll out 72 self-service Auto Bag Drop units, developed by ICM Airport Technics, ahead of the 2020 Tokyo Olympic Games.

SriLankan Airlines, in partnership with MAS Holdings, has introduced a smart accessory that is expected to help transiting passengers feel more rejuvenated.

Prague Airport has introduced a total of eight digital signage screens to provide passengers with essential travel information in six different languages.

British Airways, Lufthansa, Delta, MWAA, BLR Airport, SITA and NEC share challenges and strategies for the successful implementation of biometrics.

The Transportation Security Administration will lead tours and briefings, and showcase the TSA Innovation Task Force’s latest initiatives.

Benji Hutchinson, VP Federal Operations, NEC Corporation Advanced Recognition Systems Division, explores how biometrics and AI are transforming travel.

The app, designed for faster performance and improved usability, features new destination search, translation and bag measurement functions.

The shuttle seats six people with additional room for standing passengers and has a built-in automated electric access ramp for wheelchair accessibility.

China Southern Airlines passengers on domestic flights from Baiyun International Airport will be able to check in using BAGTAG starting mid-August.

Star Alliance has partnered with NEC to develop biometric technology which will improve the experience for frequent flyer customers of member airlines.

FTE spoke to Singapore Airlines’ Jerome Thil and Travis Lim, who shared more details on SIA’s AppChallenge, supported by the FTE Innovation & Startup Hub.

United Airlines has announced a new partnership with identity company CLEAR to offer CLEAR membership for U.S.-based MileagePlus members.
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