REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Chicago Department of Aviation has teamed up with SpringHill Suites by Marriott, the TSA and others to create a more relaxing security checkpoint akin to a hotel lobby.
Doha’s new Hamad International Airport and home carrier Qatar Airways will trial the Smart Security concept, while the airline has also received the Fast Travel Green Award.
The co-located application centre has opened at Pittsburgh International Airport and allows travellers to choose the programme that best suits their needs.
As part of an effort to close the air travel industry’s “glaring security gap”, AirAsia will be the world’s first airline to trial INTERPOL’s I-Checkit system.
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Air Canada passengers can now make use of the PreCheck expedited security screening programme – the first time the initiative has been extended to include an international carrier.
FTE and Capgemini have joined forces to launch a project aimed at improving the passenger experience through collaboration – sign-up now to play your part.
London Heathrow is trialling an innovative form of 3D technology at the entrance to security to help passengers prepare for the security process.
United Airlines has introduced a new check-in area, Mercedes-Benz transfer service and four security lanes to improve the airport experience for Commercially Important Passengers (CIPs).
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Montréal-Trudeau Airport has introduced the new SecurXpress service, which allows passengers to use fast track security lanes if they arrive at the checkpoint at a specific time.
ACI and IATA have signed a Memorandum of Understanding to jointly develop Smart Security, which will be tested at Amsterdam Airport Schiphol and London Heathrow.
FTE toured London Stansted Airport with Neil Banks, Terminal Transformation Manager, to preview the latest developments, including self-service smart access security gates, fast-track security, intuitive wayfinding and a virtual assistant.
The TSA is opening its PreCheck programme to all US citizens, having previously offered it only to those who are members of trusted traveller programmes.
Eleven more UK airports are to adopt full body security scanners, but passengers will be able to opt for a hand-search if they don’t wish to use them.
The TSA has announced the expansion of its PreCheck expedited screening programme to customers of Southwest Airlines, which becomes the eighth US carrier to join the programme.
FTE reports on Schiphol’s plans to revolutionise airport security, the Qatar Airways end-to-end passenger experience and plans for a Checkpoint of the Future standard.
FTE attended the IATA World Passenger Symposium, where distribution, the customer experience and the Checkpoint of the Future were on the agenda.
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