REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Several new airlines have joined Budapest Airport’s convenient Fast Track service, which is designed to enhance the passenger experience by bypassing airport security queues. The service is available to passengers on participating airlines.
ANA Aeroportos de Portugal has partnered with Vision-Box to install access control security checkpoint eGates in Terminal 1 at Lisbon Airport. The e-gates enable the automation of passenger control by validating their boarding pass – either paper or electronic.
Implementation of Global Entry, the United States’ customs and border protection programme for trusted travellers, will soon allow pre-approved US citizens to fast track security at Saudi Arabia’s airports.
Melbourne Airport has adopted body-scanning technology that will screen travellers for both metallic and non-metallic items in measures to heighten airport security.
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Houston Airport System has installed a Bluetooth-based queue measurement system, so that passengers can check security checkpoint waiting times online.
A new video analytics system that displays real-time queuing times at security checkpoints has been introduced at Washington Dulles International Airport.
The current security process for the screening of liquids, aerosols and gels (LAGs) is to remain in place after the EU delayed the lifting of restrictions, which was scheduled for April 2013.
Passengers flying from Dallas/Fort Worth Airport can now make use of the biometric-based CLEARcard, which is designed to speed-up the security screening process.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
American Airlines premium passengers flying from Miami International Airport can now enjoy a personalised and expedited check-in and security service.
Boston Logan International has become the latest airport to deploy a virtual assistant to assist passengers through the security screening process.
Frequent flyers with Alaska Airlines can now enjoy expedited security screening at Seattle-Tacoma Airport, thanks to the adoption of the TSA’s PreCheck programme.
A Bluetooth-based queue measurement system, developed by SITA and Bluelon, will be adopted by the TSA as part of a $48 million improvement programme.
This July, eight major Australian airports will adopt new passenger scanning technology as part of the government’s Strengthening Aviation Security Initiative.
Tampa International Airport has introduced digital screens displaying the security queuing time in the main terminal.
London City Airport has deployed new technology for passenger queue measurement, helping it to better understand and manage queues and bottlenecks.
Nepal’s Tribhuvan International Airport has teamed up with SITA to reduce check-in queues and improve passenger flow through the airport.
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