British Airways has launched a self-tagging service at Las Vegas McCarran International Airport, allowing passengers to print and attach their own bag tags.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
British Airways has launched a self-tagging service at Las Vegas McCarran International Airport, allowing passengers to print and attach their own bag tags.
This week in London, FTE’s Assistant Editor, Amy Hanna, met one-to-one with Ryanair’s eclectic CEO Michael O’Leary, who outlined how he intends to eradicate checked bags, when he plans to introduce Wi-Fi onboard Ryanair flights and why he refuses to embrace mobile technology.
Air France KLM’s Manuel van Lijf and Dr. Nicola Tomatis, CEO of BlueBotics, spoke to FTE about the viability of replacing human customer service agents with robots.
FTE editor Ryan Ghee was on-site at Madrid-Barajas Airport for the launch of My Bag Tag by Iberia – the first airline to permanently implement home-printed bag tags.
Miami International Airport is implementing new self-service technologies and virtualisation as part of its US$6.4 billion capital improvement programme.
Travellers at Scotland’s busiest airport can now check in their bags in just 30 seconds with the launch of its latest state-of-the-art facility, the UK’s first multi-airline bag drop.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Melbourne Airport is introducing state-of-the-art self-service technology for its passengers as part of a $1 billion expansion.
Passengers departing from MIA can now deposit their bags quicker and easier than ever before
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
A new pilot at Dublin Airport allows certain arriving passengers to use self-service immigration through automated border control gates.
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Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
A new pilot at Dublin Airport allows certain arriving passengers to use self-service immigration through automated border control gates.
Bandaranaike International Airport has received self-service check-in kiosks courtesy of SriLankan Airlines, saving time for passengers.
Hawaiian Airlines passengers at Honolulu Airport can now self-check and weigh their own baggage when they print their boarding passes
Brussels Airport and Brussels Airlines have launched a pilot project that will allow passengers on intra-European flights to check-in their own baggage.
Ahead of FTE Asia 2013 AirAsia, Tiger Airways, flydubai, IndiGo, and Jazeera Airways share their insights and innovations for the passenger experience of the future.
NCR’s Common Use Self-Service kiosks will read mobile barcodes, drivers’ licenses and passports to make the check-in process easier than ever.
The passenger experience of the future is one that is personalised, portable and full of flexibility says IATA’s Head of Passenger Experience Paul Behan, who gave FTE his insight into the airport journey of 2020 ahead of his participation in FTE Asia 2013 in May.
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