FTE speaks to Finnair’s Head of CX Product Design David Kondo to discuss some of the decisions that have informed the carrier’s approach to its new long-haul concept.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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FTE speaks to Finnair’s Head of CX Product Design David Kondo to discuss some of the decisions that have informed the carrier’s approach to its new long-haul concept.

Delta Air Lines is partnering with a number of leading consumer brands to stimulate wellbeing across the passenger journey.

FTE is pleased to announce that registration is now open for our global portfolio of shows, taking place this year in Dublin, Las Vegas and Singapore.

All Nippon Airways (ANA) has introduced an expanded inflight meal menu, featuring healthier dishes and ingredients with less environmental impact.

Finnair has introduced its long-haul look with a brand-new Business Class and Premium Economy cabins with rollout starting this month.

As we enter the new year, we are excited to unveil the new-look FTE portfolio, featuring industry-leading events, expos, workshops, products and services.

The airline will integrate games on its SkyConnect IFE system, and set up arcade machines and tablets in the Crown Lounge at Queen Alia International Airport.

Virgin Australia has unveiled a refreshed Business Class and Economy Class menu, in time for the Australian summer holiday season.

At the 15th anniversary FTE Global event in Las Vegas, the most transformative change enablers within the airline and airport industry in the Americas region were recognised for their outstanding innovation efforts.

In the second part of the FTE Global 2021 Exhibitor & Sponsor Preview, we highlight innovative solutions from the likes of SITA, Vision-Box, Analogic, Lufthansa Systems and many more.

China Airlines’ passengers can now use their personal smart devices to enjoy a wide range of multimedia streaming services inflight.

In the first part of the FTE Global 2021 Exhibition Preview, we highlight a selection of the most innovative solutions that will be on display in the exhibition.

Singapore Airlines has revealed its business class cabin that will be rolled out on its Boeing 737-8 fleet in the coming weeks.

The IFE systems will be introduced on 105 of Emirates’ Airbus A380 and Boeing 777 aircraft, with the first due to enter service in 2022.

Delta Air Lines has partnered with fitness platform Peloton to offer wellbeing inflight content, such as guided meditations and stretches.

Alaska has become the first US airline to introduce inflight water service free of single-use plastic bottles and plastic cups.
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