Travellers flying from Heathrow Airport can now use the app to pre-order F&B, before collecting their order from a dedicated point within the terminal.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Travellers flying from Heathrow Airport can now use the app to pre-order F&B, before collecting their order from a dedicated point within the terminal.
easyJet’s ‘Hands Free’ baggage service allows passengers to check in their hand luggage at a bag drop desk, where the bag will be tagged as priority.
Passengers will be able to purchase products from multiple airport retailers and collect all of their items from a single collection point at the airport.
The ‘BARTA’ initiative could create up to €800,000 in Wizz Air Café sales, and boost revenues for Budapest Airport and Heinemann Duty Free.
Download AirlineTrends’ PAXEX360 Workshop slide deck, which was crafted especially for FTE Europe and Ancillary in Dublin.
Ryanair will continue to develop its “Amazon of Travel” platform through better search tools, travel guides, express booking and onward transport partnerships.
easyJet has partnered with GetYourGuide to offer passengers access to tours and activities across Europe, and create a new ancillary revenue stream.
From AirAsia’s “digital airline” strategy to Flybe’s decision to re-introduce onboard duty free, FTE assesses the in-flight retail landscape.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
SpiceJet will soon offer in-flight entertainment and retail services, after announcing that it will equip its entire fleet with BoardConnect Portable.
Strata Club members will receive personalised information, services and retail offers when they are travelling through Auckland Airport.
Jetstar and Airbnb have announced a partnership that will allow customers to book Airbnb accommodation alongside their flights.
Jarkko Konttinen, former VP Marketing, CX and Ancillary, Finnair, explores how a new airline/airport retail model could transform ancillary revenues.
Jet Airways has partnered with ride hailing app Uber to offer passengers the option of booking an Uber via the airline’s app.
Future Travel Experience Ancillary, the world’s leading digital airline retailing show, will be held at the RDS in Dublin, 26-27 June.
Travellers flying from Frankfurt Airport can now order duty free items online and have them delivered directly to an address within Germany.
The LCC has made hundreds of thousands of dollars in additional revenue since the launch of an initiative to deliver more personalised interactions.
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