REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Tigerair Australia has unveiled new mobile boarding passes and the option to secure accommodation when purchasing a flight, designed to make flying with the airline easier and more convenient than even before.
Adelaide Airport will introduce new check-in kiosks and bag drop units, as the airport moves to a common-use self-service platform.
Manila International Airport Authority has taken the first steps towards transforming Ninoy Aquino International Airport into a leading IATA Fast Travel site.
Toronto Pearson Airport will be installing new self-service bag drop units in terminals 1 and 3, in partnership with Materna GmbH.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The investment includes the introduction of the latest x-ray sortation operation for baggage screening and the installation of more self-service kiosks.
Malaysia Airlines’ Economy Class passengers flying from Kuala Lumpur now have to print their own bag tags before proceeding to a bag drop counter.
Hong Kong Airlines has received the Green Certificate in IATA’s Fast Travel programme, following its implementation of airport self-service.
JetBlue’s Joanna Geraghty discusses JetBlue’s trial of e-tags, and considers how the likes of Uber, Lyft and FedEx can help deliver a simplified travel experience.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Almaty Airport has announced it is now using the Amadeus Airport Common Use Service, and will soon incorporate the Airport Baggage Reconciliation Solution.
The Civil Aviation Authority of Singapore will be investing $15 million to push the introduction of self-service processes for passengers in Changi Airport.
Star Alliance has unveiled its new automated check-in concept at Tokyo Narita Airport, which is inspired by the customer experience at Heathrow T2.
Alitalia has introduced 40 self-service check-in kiosks and 10 self-service bag drop units as part of its efforts to streamline the airport experience.
The new self-service check-in kiosks will be installed at Bahrain International Airport as part of its drive to implement IATA’s Fast Travel processes.
Wellington Airport and the CUTE clubs at Auckland and Christchurch airports have invested in Rockwell Collins’ ARINC vMUSE solution.
From self-service bag drop to a single passenger token, Hamad International Airport is embracing new technology to create a seamless “smart airport”.
The common-use early check-in counters and lounge enable passengers flying with any of the 23 participating airlines to check-in hours before departure.
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