GOAA has released plans about its new ‘video wall’ at Orlando International Airport, which it hopes will further enhance the passenger experience.


GOAA has released plans about its new ‘video wall’ at Orlando International Airport, which it hopes will further enhance the passenger experience.

British Airways’ First Wing at Heathrow Airport will open in April 2017 and will provide dedicated security facilities for premium customers.

Changi Airport Group has agreed a partnership with ICM Airport Technics to bring self-service bag drop units to Singapore Changi Airport.

Malaysia Airlines’ Economy Class passengers flying from Kuala Lumpur now have to print their own bag tags before proceeding to a bag drop counter.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Hong Kong Airlines has received the Green Certificate in IATA’s Fast Travel programme, following its implementation of airport self-service.

Alitalia has introduced 40 self-service check-in kiosks and 10 self-service bag drop units as part of its efforts to streamline the airport experience.

The new self-service check-in kiosks will be installed at Bahrain International Airport as part of its drive to implement IATA’s Fast Travel processes.

Wellington Airport and the CUTE clubs at Auckland and Christchurch airports have invested in Rockwell Collins’ ARINC vMUSE solution.

From self-service bag drop to a single passenger token, Hamad International Airport is embracing new technology to create a seamless “smart airport”.

The common-use early check-in counters and lounge enable passengers flying with any of the 23 participating airlines to check-in hours before departure.
Premium travellers have access to the Business Class Check-in area, which includes dedicated check-in counters, customer service desks and kiosks.
The new kiosk, which has been designed to support current and future technology trends, is already in operation at Amsterdam, CDG and Orly airports.
Narita International Airport has made a fresh investment in common use, self-service and digital signage, continuing its relationship with Rockwell Collins.
Abu Dhabi Airports Company (ADAC) has installed 15 check-in counters at the new cruise terminal, to simplify the ship-to-aircraft transit experience.
Jetstar Asia CEO Barathan Pasupathi on how self-service, a digital focus and putting the customer at the heart of the business is having a positive impact.

Changi Airport Group CIO Steve Lee discusses the Group’s biometrics-related plans and considers the merits of wearables and single passenger tokens.
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