REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In the first instalment of our four-part report on the highly successful FTE Asia ‘Unconference’ sessions, we round-up the key findings from the self-boarding workshop.
The latest stage of the refurbishment of The Wing – Cathay Pacific’s flagship airport lounge – has been completed at Hong Kong International Airport.
Qatar Airways has opened a brand new First and Business Class Premium Lounge at Heathrow Airport – the carrier’s first Premium Lounge outside of its Doha hub.
China Southern has opened its new Sky Pearl International VIP Lounge at Guangzhou Baiyun Airport as part of its plans to improve overall service standards.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Cathay Pacific has announced the opening of a newly refurbished lounge in Frankfurt Airport, which is modelled on the award-winning lounges in Hong Kong.
The first step of the overhaul of the Virgin Australia Brisbane Airport domestic terminal has seen the opening of a new lounge designed by a renowned architect.
Air China has unveiled new arrivals lounges for passengers flying to Beijing from Vancouver, European cities and Australia.
Lufthansa has opened its largest airport lounge yet, offering luxury facilities to frequent flyers travelling through Frankfurt Airport.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Munich Airport has unveiled the brand new VIP WING, which offers passengers the chance to enjoy luxury lounge facilities before or after their flight.
Riga International Airport has opened three new boarding gates to increase both handling capacity and passenger comfort.
Amsterdam Airport Schiphol has unveiled a brand new Airport Park, which provides passengers with a peaceful airport experience while waiting for their flight.
Virgin Blue has unveiled a new premium kerbside entrance and premium kerbside valet service at Sydney Airport to offer passengers a seamless airport experience.
Passengers travelling through Heathrow Airport’s Terminal 3 will soon be able to visit a new luxury ‘super-lounge’ as they wait for their flight.
The development of next-generation boarding gates continues to highlight the benefits that self-boarding can bring to the overall passenger experience.
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