Gatwick Airport’s Chris Baldwin explains how self-connecting passengers stand to benefit from the pioneering “GatwickConnects” booking platform.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Gatwick Airport’s Chris Baldwin explains how self-connecting passengers stand to benefit from the pioneering “GatwickConnects” booking platform.
The landmark deal between Etihad Airways and IBM will enable the carrier to leverage cloud-based services and cognitive computing system IBM Watson.
The investment in airport lounges, premium transfers and customer service follows a significant investment in improving the onboard experience.
Airports Authority of India has started the rollout of the new baggage management system, which will be introduced at all 38 of its airports.
The FTE Collaboration Forum empowered industry executives to exchange thoughts, ideas, frustrations and potential ways forward on topics such as data sharing.
Airport Authority Hong Kong has signed an agreement with Rockwell Collins for the installation of 120 of Type22’s common use self-service bag drop units.
The Apple Watch compatible Brisbane Airport app offers passengers easy access to flight status updates, Digital Departure Cards and their car park location.
Alaska Airlines has become just the second North American carrier to achieve Fast Travel Platinum status, which recognises airlines’ self-service efforts.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
RIMOWA Electronic Tag is the first fully integrated mobility solution for luggage and features an embedded digital bag tag.
Home-printed bag tags are now available for all SWISS flights out of Zurich and Geneva, as well as selected inbound flights from non-EU airports.
Perth Airport will deploy Amadeus’ Airport Common Use Service (ACUS) as it continues with its extensive AUD$1 billion infrastructure transformation.
Air Astana has launched MyUpgrade, an online tool that allows Economy Class customers to bid for an upgrade to Business Class ahead of their flight.
The new San Francisco Club is twice the size of the old lounge and includes bespoke artwork, a premium bar, high-end menu, and views over the runway and bay.
An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
The carrier says the introduction of the new fare structure, which features eight different booking options, is designed to increase transparency at the point of booking.
The new lounge includes distinct zones dedicated to dining, working and relaxing, and is open to Qantas Business, Platinum and Platinum One frequent flyers.
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