Qantas has launched a virtual reality app, which allows travellers to explore immersive destination content before booking their flights.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Qantas has launched a virtual reality app, which allows travellers to explore immersive destination content before booking their flights.
Automated security screening lanes have been opened at Chicago O’Hare as a result of investment by United Airlines and American Airlines.
Passengers now receive real-time baggage tracking updates via Delta Air Lines’ app, following the investment in RFID technology.
Manila International Airport Authority has taken the first steps towards transforming Ninoy Aquino International Airport into a leading IATA Fast Travel site.
OR Tambo International Airport in South Africa has launched a trial of the Scarabee Smart Security System as part of ACSA’s 2025 vision.
Passengers flying with Emirates to the United Arab Emirates can now apply for their visa using their smartphone or tablet.
EVA Air has become the first Asian carrier to adopt the RIMOWA Electronic Tag, the first fully integrated mobility solution for luggage.
Changi Airport Group’s Steve Lee discusses self-service, robotics, personalisation and the future of the airport check-in hall.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
London City Airport has implemented a new feedback system in many areas around the terminal, enabling travellers to rate the airport using emojis.
Austrian Airlines has released a new Facebook Messenger virtual assistant to help travellers get flight and destination information within seconds.
Finavia has launched a staff exchange programme with Beijing Capital International Airport to help staff learn about Chinese service culture.
Dubai Airports has partnered with Huawei to design and build the world’s first Tier III certified Modular Data Centre Complex at DXB.
Air Canada has opened its new Maple Leaf Lounge at Newark Airport, which complements its existing US lounges in LaGuardia and Los Angeles airports.
Heathrow Airport has launched a new social media tool called ‘Go Heathrow’, which allows passengers to find and book flights on Facebook.
Korean Air’s Dante Dionne talks to FTE about how new and emerging technologies could reshape the end-to-end passenger experience.
Toronto Pearson Airport will be installing new self-service bag drop units in terminals 1 and 3, in partnership with Materna GmbH.
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