British Airways’ Philip Osmond and Portr’s Paul Mewett explain how the new ‘AirPortr + Bag Check-In’ Service could redefine the bag drop experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>British Airways’ Philip Osmond and Portr’s Paul Mewett explain how the new ‘AirPortr + Bag Check-In’ Service could redefine the bag drop experience.
Heathrow Airport has installed a ‘Garden Gate’ in Terminal 3 to provide passengers with a feeling of comfort and relaxation before they fly.
IAG has launched a new initiative, ‘Hangar 51’, to offer start-ups the opportunity to develop solutions for several key areas of the aviation industry.
Japan Airlines has announced a partnership with Priority Pass to offer JAL Mileage Bank members the opportunity to access over 950 lounges worldwide.
FTE speaks to IATA’s Vinoop Goel about the trials of Smart Security, the reaction from passengers and the next steps for the project.
GOAA has released plans about its new ‘video wall’ at Orlando International Airport, which it hopes will further enhance the passenger experience.
Alitalia’s Aubrey Tiedt reveals how the carrier plans to further enhance its passenger experience and become one of Europe’s leading airlines.
Dubai Airports has commissioned work on a project that will expand the number of A380 contact stands at Dubai International Airport’s Concourse C.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
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08 - 10 Sep 2026, Dallas, Texas
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The new lounge is the second-largest Delta Sky Club and includes floor-to-ceiling windows offering a panoramic skyline view of Atlanta.
British Airways’ First Wing at Heathrow Airport will open in April 2017 and will provide dedicated security facilities for premium customers.
Following the launch of Google Trips, FTE explores what impact it could have on airport and airline apps, and how travellers stand to benefit.
Athens International Airport has introduced a bespoke Facebook Messenger bot, which passengers can use to access flight and travel related information.
Alaska Airlines has launched a self-service bag drop trial at Los Angeles International Airport, reducing the bag drop process to less than 30 seconds.
BIAL has unveiled a new app, which features a variety of services for passengers to use at Bengaluru International Airport.
Ryanair has updated its ‘Rate my Flight’ service to include a number of new languages and a five-star rating system.
The Amazon Echo device will support Skyscanner search results when it launches in the UK later this month.
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