The latest plans for the “Always Getting Better” programme include a range of environmental, service, digital and ancillary initiatives.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest plans for the “Always Getting Better” programme include a range of environmental, service, digital and ancillary initiatives.
Kansai Airports will trial “KATE”, an intelligent check-in kiosk that can autonomously move to busy areas in the airport as needed.
The Digital Innovation Blueprint is part of Singapore Airlines’ ongoing transformation programme, a key focus of which is boosting its digital capabilities.
Ferries del Caribe has become the first cruise operator to install automated border control kiosks onboard a cruise ship or ferry.
Passengers who have booked their flights up to 24 hours ahead of departure can automatically receive their boarding pass via text or email.
Students at LASALLE College of the Arts have been invited to conceptualise and design a new innovation lab for Singapore Airlines.
Geneva Airport’s Gilles Brentini and Hamidul Huq talk chatbots, blockchain, robots, startups and improving the passenger experience.
PT Angkasa Pura II has revealed that self-service bag drop is now being trialled at Jakarta’s Soekarno-Hatta International Airport.
The pilot involves the use of biometric facial recognition technology to verify the identities of travellers re-entering the United States from Aruba.
S7 Airlines has equipped staff members with mobile check-in devices at Domodedovo and Tolmachevo airports.
Passengers will have dedicated security access, departure gates will be located nearby, and so-called “racetracks” will provide shorter boarding times.
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
The FTE Startup Hub will make it as easy as possible for airlines, airports and other corporates to engage with air transport and travel startups.
Passengers flying with Lufthansa, SWISS and Austrian Airlines can use the electronic BAGTAG device instead of traditional paper tags.
A trial programme will begin in Terminal 2 in partnership with Southwest Airlines, and rollout is expected to start within the next six months.
With the end of 2017 fast approaching, here we round up some of our most popular original content from each of the last 12 months.
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