Groupe ADP, Air New Zealand and Aeromexico discuss the merits of artificial intelligence (AI) and consider its future impact on the air transport industry.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Groupe ADP, Air New Zealand and Aeromexico discuss the merits of artificial intelligence (AI) and consider its future impact on the air transport industry.
The latest plans for the “Always Getting Better” programme include a range of environmental, service, digital and ancillary initiatives.
Kansai Airports will trial “KATE”, an intelligent check-in kiosk that can autonomously move to busy areas in the airport as needed.
The Digital Innovation Blueprint is part of Singapore Airlines’ ongoing transformation programme, a key focus of which is boosting its digital capabilities.
Ferries del Caribe has become the first cruise operator to install automated border control kiosks onboard a cruise ship or ferry.
FTE visited the ZAL TechCenter in Hamburg to find out how successful the collaborative venture has been since it opened its doors in 2016.
Students at LASALLE College of the Arts have been invited to conceptualise and design a new innovation lab for Singapore Airlines.
Geneva Airport’s Gilles Brentini and Hamidul Huq talk chatbots, blockchain, robots, startups and improving the passenger experience.
PT Angkasa Pura II has revealed that self-service bag drop is now being trialled at Jakarta’s Soekarno-Hatta International Airport.
The pilot involves the use of biometric facial recognition technology to verify the identities of travellers re-entering the United States from Aruba.
S7 Airlines has equipped staff members with mobile check-in devices at Domodedovo and Tolmachevo airports.
Passengers will have dedicated security access, departure gates will be located nearby, and so-called “racetracks” will provide shorter boarding times.
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
The FTE Startup Hub will make it as easy as possible for airlines, airports and other corporates to engage with air transport and travel startups.
Passengers flying with Lufthansa, SWISS and Austrian Airlines can use the electronic BAGTAG device instead of traditional paper tags.
A trial programme will begin in Terminal 2 in partnership with Southwest Airlines, and rollout is expected to start within the next six months.
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