IATA and Airlines for America have launched a global baggage tracking campaign with the goal of reducing mishandled bags and increasing efficiency.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>IATA and Airlines for America have launched a global baggage tracking campaign with the goal of reducing mishandled bags and increasing efficiency.
Twelve self-service kiosks and four bag drop desks have been installed within the easyJet check-in area at Bristol Airport.
Frankfurt Airport has opened a new “Quiet Room”, which offers travellers a dedicated space to escape the hustle and bustle of the airport terminal.
The FTE Airline Passenger Experience Power List recognises the top 25 airline executives who are most empowered to raise customer experience benchmarks.
Passengers flying to or from George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU) can now navigate through the airports using a new wayfinding technology.
The KLM Care Tag is a smart audio luggage tag that automatically provides travellers with location-based verbal tips while traversing Amsterdam.
American Airlines has announced a partnership with Analogic to expand the use of Computed Tomography (CT) technology at airport security checkpoints.
Billund Airport has expanded its use of BlipTrack technology to effectively measure queue and dwell time throughout the entire airport.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Delta Air Lines has rolled out 100 handheld devices to help agents drive more personal engagements with customers at Hartsfield-Jackson Atlanta International Airport.
The two new initiatives, which make use of biometric technology and automated border control gates, will be launched immediately.
The priority zone will provide short waiting times and a shorter route to boarding pass control and security screening via direct access to the fast lanes.
AVRO gives entrepreneurs the chance to work with Qantas Group business units to develop, incubate and scale their businesses.
The FTE Europe Innovation Awards and FTE Ancillary Awards were presented at Future Travel Experience Europe and Ancillary in Dublin on 26 June 2017.
Thomas Schnalke, Chairman of the Management Board, Düsseldorf Airport, explains how the airport is embracing the digital trend, including beacons, to enhance the passenger journey.
Delta is partnering with US CBP to test a new one-step biometric exit immigration procedure and technology at Hartsfield-Jackson Atlanta and New York-JFK airports.
Airport Authority Hong Kong has unveiled enhancements to Terminal 1 facilities at Hong Kong International Airport to create a vibrant experience for passengers.
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