WestJet has unveiled a host of new features for its web, mobile and self-service kiosk check-in services, including excess baggage payment and booking alterations.

A balanced perspective on the issues of security and privacy, and how biometrics identify travellers on the move, enabling greater throughput and better passenger experience, while respecting the traveller’s privacy.
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Find out more >>WestJet has unveiled a host of new features for its web, mobile and self-service kiosk check-in services, including excess baggage payment and booking alterations.
Gatwick Airport has teamed up with a number of local organisations to develop a website offering information on accommodation, travel options and local attractions.
James C. Cherry, President and CEO, Aéroports de Montréal, discusses the new automated border control kiosks and reveals plans for video-based passenger tracking.
Alaska Airlines and Seattle-Tacoma International Airport have partnered on a new self-tagging project, allowing passengers to print and attach their own bag tags.
Latvian national airline airBaltic has launched a new mobile check-in service for passengers flying out of Riga plus 17 other international destinations.
Amadeus has released the ‘Reinventing the Airport Ecosystem’ report, which gives insight into the future impact of new technology and the importance of collaboration.
An innovative trial announced by Toulouse-Blagnac Airport and SITA will enable passengers to use their NFC-enabled smartphone to pass through key airport touch points.
Iberia will install 22 ‘Quick Service Points’ in Madrid-Barajas Airport to provide information and assistance to passengers and reduce queuing times.
Sydney Airport has revealed that it is to install additional SmartGates, which use facial recognition technology to speed-up the immigration process.
Amadeus has announced the development of the new Mobile Traveller app – a fully integrated application that offers door-to-door assistance throughout the travel process.
easyJet COO Warwick Brady reveals the airline’s plans for ‘Project Halo’, including how exactly it will work and where the initial trials will take place.
A new system that uses telepresence technology allows for an offsite agent to offer face-to-face assistance on airport services such as check-in and lounge access.
A new biometric-based e-gate system will be rolled out across Dubai Airport to speed up and simplify the immigration process for passengers.
Passengers travelling from Sacramento International Airport can now use an app to order food and beverages for delivery direct to the gate.
China Airlines has become the latest airline to introduce mobile boarding passes, which can be used at Osaka Kansai, Hong Kong and Frankfurt airports.
Passengers flying from Dubai International Airport can now scan their boarding pass at innovative ‘Information Zones’ to get directions to their boarding gate.
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