HIA and Qatar Airways have successfully completed the electronic bag tag (EBT) readability tests, meaning the airport is ready to accept EBTs.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
HIA and Qatar Airways have successfully completed the electronic bag tag (EBT) readability tests, meaning the airport is ready to accept EBTs.
FTE examines how the air transport industry is stepping up its efforts to provide new solutions to tackle cybersecurity.
Austrian Airlines has upgraded its Senator Lounge and two Business Class Lounges at Vienna Airport, providing a sense of place and offering various relaxation points for travellers.
Travellers can now use Air New Zealand’s new #EmojiJourney social media experience to create a personalised map of New Zealand.
Munich Airport has teamed up with Lufthansa to trial a humanoid robot, developed by SoftBank Robotics, which provides passengers with information on their gate and restaurants and shops in Terminal 2.
Fully owned and operated by AirAsia, FACES uses facial recognition technology to identify travellers as they approach the automated boarding gate.
United Airlines and Lufthansa are the first two carriers to use Star Alliance’s Digital Services Platform to help enhance digital and mobile services.
Priority Pass will be the first lounge membership programme to integrate LocusLabs’ indoor mapping and wayfinding features into its app.
The Gemalto high-speed passport readers will provide fast and accurate authentication of travel documents, resulting in improved queue times and strengthened security.
Gatwick Airport’s Cathal Corcoran and Abhi Chacko reveal how the airport is using machine learning, IoT and other technologies to improve OTD.
Gatwick Airport is now a Corporate Partner of the FTE Startup Hub, joining JetBlue Technology Ventures as a member of the pioneering initiative.
easyJet has developed a new mobile solution to speed-up the pre-flight boarding process, increase flexibility and cut costs at Geneva Airport, using Panasonic handheld devices.
To respond to the increase in passenger numbers, Auckland Airport has embarked on a passenger-flow and road-traffic measurement project.
Budapest Airport has introduced a new VIP service which promises exclusivity, relaxation, comfort and a personal touch, located in the new VIP lounge in Terminal 2A.
Google’s online flight search and booking service, Google Flights, has introduced new features to predict flight delays and help passengers find the cheapest fares.
Groupe ADP, Air New Zealand and Aeromexico discuss the merits of artificial intelligence (AI) and consider its future impact on the air transport industry.
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