FTE spoke to Halifax International Airport Authority to find out more about North America’s first fully common use self-service check-in hall.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE spoke to Halifax International Airport Authority to find out more about North America’s first fully common use self-service check-in hall.
United Airlines’ passengers are the first to be able to scan their passports via the carrier’s app, enabling them to make use of mobile check-in for international flights.
San Francisco International Airport has unveiled a prototype of an app that can help visually impaired passengers navigate through the airport terminal.
The 10,000sqm lounge includes a business centre, family area, games room, prayer rooms, shower rooms and an infinity pool water feature.
To coincide with the famous Edinburgh Festival Fringe, Edinburgh Airport is hosting live stand-up comedy and theatre productions in the arrivals hall.
The first ‘My Lounge’ includes a games room, study area and free Wi-Fi, and aims to attract leisure travellers and the “new generation of business travellers”.
Aéroports de Montréal’s Antoine Rostworowski discusses how Smart Security, automation and a single passenger token can help improve airport security and immigration.
Visitors to Turkish Airlines’ Lounge Istanbul will be able to access the digital Sky Library on their own devices following the installation of iBeacons.
Qantas has launched an interactive digital content experience, labelled ‘QView’, which links passengers’ devices with the digital screens in the airline’s lounges.
Travellers have been asked to submit their ideas for the airport of the future, with the most popular suggestions to be evaluated by Copenhagen Airport.
In response to demand from travellers, Oslo Airport has introduced a new work zone where passengers can continue working while waiting for their flight.
FTE explores how new technology and better aggregation of data can be used to develop smartphone apps that assist passengers throughout the entire journey.
Japan Airlines will use smartwatches and iBeacons to track gate agents at Tokyo Haneda Airport’s Terminal 1 and assign tasks based on their exact location.
Ryanair has launched its new app, which passengers can use to book flights, hotels and car hire, and access flight information and mobile boarding passes.
The TravelLab has released its first set of findings based on the ideas that have been conceptualised and piloted at Helsinki Airport to improve the passenger experience.
FTE explores what role CUPPS, the cloud, virtualisation and native airline applications will play in the future, and assesses the thoughts of a number of industry experts.
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